eLearning as Part of an Informal Learning Strategy

Integrated Learnings

How did most of your workplace learning occur over the past year? Much of my learning came from brainstorming with peers, participating in online forums , reading (articles, books, blogs, etc.), Do you have a similar story of unstructured, experiential, informal learning? Jay Cross, known for his informal learning research, tells us that approximately 80% of workplace learning occurs informally. Integrated Learning Services, Inc.

How Much Does Informal Learning Actually Cost?

Dashe & Thomson

Current research indicates that 20% of learning is formal and 80% is informal, yet 80% of training budgets are spent on formal learning and only 20% on informal learning. According to Dan Clark in Big Dog, Little Dog: The True Cost of Informal Learning , the trouble with this research is that although the comparative percentages for formal and informal learning are correct, information on what is actually spent on each is based on weak research.

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How We Use Social Media for Informal Learning

Bottom-Line Performance

Vendors talk about social learning like its something revolutionary, but I’m here to tell you its not. Informal learning is an everyday thing. Social media tools are just another platform we use to learn from each-other and find information serendipitously. They either can’t see the value or simply don’t want to have to learn a new “thing.” Other times, they neglect to post mission critical information in the new location.

Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Employees and partners with more capacity to learn are more versatile in adapting to future conditions. Because organizations are oblivious to informal learning, they fail to invest in it. Learning is social.

Informal Learning Center

Jay Cross's Informal Learning

People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions. Order the Informal Learning book or read a summary or download the Informal Learning Poster. What is Informal Learning? Start with these: What’s informal learning?

Using Mobile to Capture Informal Learning

Growth Engineering

Formal learning has a tendency to be just that – formal – and sometimes it fails to speak to the learner in a way they can identify with. The challenge to provide a regular stream of relevant content makes it tempting to tap the well of informal learning. With informal learning , all of the ‘content’ is tailored by the audience, for the audience. What do we mean when we talk about capturing informal learning?

Dealing with the Challenges of Guided Informal Learning

Pract.us

Colleagues learning and sharing ideas. Most business managers know intuitively that we learn our jobs by doing our jobs. Many companies, who’ve recognized this fact, have started to consider how they can harness learning by doing in their training programs. Some companies have taken a Guided Informal Learning approach, which helps them focus employee’s on-the-job training, encourage collaboration and track everyone’s progress. Learn about one here.)

Customer Service On The Phone

QuoDeck

Corporate Learning and Development Corporate Learning Best Practices COVID-19 Employee-Training Infographics Informal Learning Tips Online Learning QuoDeck Remote Working Customer Service RemoteWorking stay healthy stayhome staysafe Tips Workfromhome

4 Steps to Measure the ROI of Informal Learning

Allego

They’re looking for advice on tough accounts, solutions to tricky situations, or the latest update on your products or services. Reps often incorporate the information into their daily behavior, but rarely document or share these informal talks. This is informal learning.

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This Week on #TalkTech: President Obama Endorses Games, Tablets Make Us Smarter, and the Power of Informal Learning.

Bottom-Line Performance

Our team at BLP focuses heavily on game development and design… and we believe that learning games produce results. Obama went on to say that it will be necessary for up-and-coming generations to learn programming…and similar to Zuckerberg’s case, maybe that can come from games. Should all kids learn how to program? At BLP, we believe that tablets create valuable learning experiences for everyone, including ourselves…almost all of us have iPads.

Overcoming Fears to Embrace Informal Learning

Allego

In a previous post we took a closer look at thinking holistically about employee development and embracing the informal learning activities people not only prefer but seek out on their own. Any strategy that ignores this 90% of professional learning already taking place outside the confines of structured learning programs is missing a tremendous opportunity to elevate sales rep performance across the most critical metrics.

Informal Learning Technology

Tony Karrer

There's a fantastic post by Stephen Downes - New Technology Supporting Informal Learning. So as you read this, keep in mind that Stephen was primarily talking about technology that can support a Formal Learning Event that heavily leverages Informal / Social Learning as it's primary mechanism. Training Modalities Stephen tells us at the outset: Online learning today is beginning to be dominated by developments in games, simulations and related technologies.

7 Tips To Incorporate Informal Learning Into Your Corporate eLearning Strategy

eFront

Informal learning is impromptu. In this article, we’ll share 7 tips to use informal learning into your training strategy. How To Incorporate Informal Learning Into Your Corporate Training Strategy. Informal learning usually takes the form of causal knowledge-seeking and spontaneous problem-solving. Here are 7 tips to help you incorporate informal learning into your corporate eLearning program.

Informal Learning 2.0

Jay Cross

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Corporate approaches to learning have to change, as well. Until the shift from industrial to network dominance, corporations could compensate for crummy learning by hiring experienced people and managing ingenious command-and-control structures. Organizations that don’t learn can’t keep up. It’s learn or die. Increasing customer loyalty though learning.

Slack Vs. Hipchat: Which Works Best for Informal Learning?

eLearningMind

Both are methods for informal communication. Both make learning from colleagues easier than ever. Find out why informal learning and person-to-person communication is such a vital part of ELM culture. With informal methods, learners can ask the right question at the right time–no waiting. Those questions and docs then become searchable for later recall, which cuts down on the time and frustration often associated with formal learning methods.

Social Learning in Financial Services – Tales from the Real World

Dashe & Thomson

I sat down with Shane Raymond, Director of Training and Development at RBC Wealth Management , the US Wealth Management division of Toronto-based Royal Bank of Canada , to discuss social learning. Shane, a veteran of the training industry, has encountered various levels of success with social learning and I asked him to share those experiences with us. The financial services industry has evolved a lot over the last decade. Rob : Specifically, how about social learning?

Free webinar on informal learning

Jay Cross's Informal Learning

UMBC’s ISD Now Webinar Series — Informal Learning: 5 Ways to do More with Less, April 20, 2010. UMBC’s ISD Now Webinar Series is UMBC’s ISD Graduate Program’s newest online platform to share ideas and information on topics related to business, organizational productivity and workplace learning and performance. Guest speaker, Jay Cross, will discuss Informal Learning: 5 Ways to do More With Less. Join Us and Discover: What is Informal Learning?

Building Informal Learning Habits

CLO Magazine

Short but disciplined upfront planning can help employees identify opportunities for informal skill development throughout their normal work day. “There’s no substitute for experience” is a common adage for those who have learned by doing during a long career. Well-designed learning can help close an experience gap, but the expression still holds truth. Self-Directed Informal Learning Experience alone can be an inefficient instructor.

Workplace Performance Services: more than just Training

Jane Hart

In his recent post, Informal Learning , 95% solution, Harold Jarche provides the reason why many workplace learning professionals can only think about “informal learning” and “social learning” in terms of how they can manage them within a blended training solution – rather than simply support them, as they happen, naturally and continuously, in the workflow. Social learning

Ridiculous research findings on informal learning

Jay Cross

companies spent money on informal learning tools or services last year. Most informal learning takes place despite training departments, not because of them. Informal learning is mushrooming as organizations implement social software. It’s hard to imagine informal learning not going along for the ride when a company embraces Jive or Chatter or Yammer or Socialcast or similar networking environments.

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A Case For Informal Learning

CLO Magazine

Informal learning has answers to some of the most pressing educational challenges organizations face. ” These early academic experiences may have contributed to the eventual development of Bandura’s influential ideas about self-directed learning, observation and imitation. In the last decade, globalization and the rampant availability of highly interactive technologies have altered the modern definition of social learning and its practice.

A Dozen Ways To Promote Informal Learning

CLO Magazine

Most learning does not happen in a classroom or online. It happens informally, between employees and peer groups. Learning management systems and learning content management systems are the centerpiece for many learning departments, but most organizations are unaware that these systems have capabilities to support informal learning. Learning leaders can support informal learning within systems, but all solutions are not rooted in technology.

Social, Informal Learning Can Be ?Measured

CLO Magazine

Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Just as social learning and technology have modernized the way learning occurs in companies today, they also have made a mark on the key performance indicators learning leaders should capture and measure. Where the changes show up is in the data points companies analyze in conjunction with social and informal learning.

Informal Learning Flow

Jay Cross's Informal Learning

Professional learning is increasingly driven by demand, not supply. You decide what you need or want to learn and you go get it when you feel like it. Since you chose your topic rather than being told, you’re more likely to retain information you find. To keep from drowning in the gusher of discoveries, news, and insight on the net, astute foragers use services to filter the noise and present headlines worthy of further investigation. Need more information?

How to evaluate social and informal learning

Jay Cross

Dan Pontefract had a great post on TrainingWreck about the inadequacy of the Kirkpatrick model in a world where learning is increasingly collaborative and networked. Dan takes the logic further than I did last week in my post on how to assess learning initiatives. Increasingly, learning is migrating from events (think “workshop&# ) to processes (think “social learning&# ). Kirkpatrick is about push, not pull, learning.

Informal Learning’s Many Shades of Gray

CLO Magazine

I’ve never liked the term “informal learning.” ” Unlike formal learning, which we qualified well with modalities such as the classroom and e-learning, informal learning seems to be the catchall for anything not formal. Everything from coffee breaks, to emails, to parking lot conversations falls under the informal domain based on this definition. First, let’s stop calling it informal learning.

Improving Informal Learning

Big Dog, Little Dog

Harold notes the 80-20 funding ratio between formal and informal learning and Will Thalheimer questions this funding differential in the comment section. That is, 20% of the learning in organizations is formal, while 80% is informal; however, organizations spend 80% on formal learning and only 20% on informal, thus it looks something like this: Chart 1. Our time is better spent with the formal part of learning. What did we learn?

Handling Elderly Customers

QuoDeck

Corporate Learning Best Practices COVID-19 Infographics Informal Learning Tips QuoDeck Remote Working Sales best practices RemoteWorking Workfromhome Customer Service

Investing in Social and Informal Learning Klass Capital Acquires Controlling Stake in Docebo

Training Industry

The private equity firm made its first investment in the company in February of this year; the initial $3 million in growth equity was raised by Docebo to accelerate the growth of its Software as a Service (SaaS) enterprise e-learning platform. We also believe that Docebo is in a strong position to address the social and informal learning management needs that exist in the market.”

Workforce Development Services: A new framework of training and learning support

Jane Hart

In my last blog post, From Social Learning to Workforce Collaboration , I talked about how I have been helping organisations support workforce collaboration. Following that post Dan Pontefract asked me this question: “Is this something that helps an external consultant, like yourself and ITA more so than it does those working inside an organization in a traditional ‘learning’ team?” Collaboration Social learning

Workshop on putting informal learning to work

Jay Cross's Informal Learning

I’d leading a half-day workshop on how to implement informal learning the day before Online Educa in Berlin. For the main event , Charles Jennings and I are designing a two-day track titled Creating a New Era of Corporate Learning. Online Educa has grown to become the largest global e-learning conference for the corporate and public service sectors in education and training. How to put social learning into practice.

Formal or informal learning? The types of learning and how to choose the best for your training program

TalentLMS

Should you develop structured formal learning courses that feature synchronous sessions? Or should you go for informal training activities that promote social interaction? In this guide, you’ll find out how to choose the best approach for your online training program, pondering on formal and informal learning. Choosing between formal and informal learning. But we need to reword how we think about that “informal”, or unstructured training.

Action on Informal Learning - Leads to Great Questions

Tony Karrer

Great post by Ray Sims - What To Do On Behalf of Informal Learning? He provides a list of things he can do to help informal learning in his organization. A few that jump out at me: Help employees discover and refine their own personal learning environment Improve content findability. Funding for information and research services, conference attendance, guest speakers at company events, etc. Considering what a "learning coach” might look like.

E-Learning Provocateur: Volume 2

E-Learning Provocateur

Following the modest success of my first book , I decided to fulfil the promise of its subtitle and publish E-Learning Provocateur: Volume 2. As in the first volume, my intent is to provoke deeper thinking across a range of e-learning related themes in the workplace, including: • social business. • informal learning. • mobile learning. • customer service.

Each one teach one customer service

Jay Cross's Informal Learning

Informal Learning Working_smarterHere’s a worthy idea. Mobilize your users to support one another via Twitter. This instance is part of the latest upgrade to Firefox. The push button takes you to their Tweetstream.

Informal Learning: Any Way You Want It, Any Time You Need It

CLO Magazine

Informal learning has answers to some of the most pressing educational challenges organizations face. ” These early academic experiences may have contributed to the eventual development of Bandura’s influential ideas about self-directed learning, observation and imitation. In the last decade, globalization and the rampant availability of highly interactive technologies have altered the modern definition of social learning and its practice.

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EdCast Expands The LXP Market With Focus On Global Upskilling

Josh Bersin on Enterprise Learning

As I’ve described in several articles over the last few weeks, the Learning Experience Platform (LXP) market is growing rapidly. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management. Content Development Enterprise Learning Informal Learning CornerstoneOnDemand Degreed Edcast Learning Experience Platform lms upskilling

The Learning Experience Market Explodes: Degreed Acquires Pathgather, Taking an Early Lead

Josh Bersin on Enterprise Learning

Today Degreed, one of the pioneering vendors of Learning Experience Platforms (LXP), announced plans to acquire Pathgather, another innovator in this space. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management. Enterprise Learning HR Technology Informal Learning LMS, LCMS Degreed Edcast Learning Experience Platform lms LXP Pathgather

Social Networking, Informal Learning, Twitter, & Gaming

Big Dog, Little Dog

This is not so of a new generation of social networking technology, which is being used to provide software services under trading names such as Ning, CollectiveX, Sossoon, Hiitch, Huddle, Mzinga, British Telecom's Workspace (project management), Clearspace, and even Microsoft's Sharepoint. Informal learning - the next big thing? We are on the threshold of a paradigm shift in learning. Immersive Learning Simulations - DevLearn ILS slides.

How to support informal learning

Jay Cross's Informal Learning

Cross is a champion of informal learning, Web 2.0, He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. They are currently refining informal/web 2.0 learning management approaches that accelerate performance. Moreover, Cross has keynoted such conferences as Online Educa (Berlin), I-KNOW (Austria), Research Innovations in Learning (U.S.),