Evaluating Informal Learning

The Performance Improvement Blog

Informal learning in organizations is finally being recognized as a key aspect of employee development and performance improvement. But how do you evaluate something that is as unpredictable and serendipitous as informal learning?

The Importance of Informal Learning at the Workplace

Origin Learning

Earlier blog posts have stressed on how workplace learning has evolved over the years and L&D managers are re-inventing the wheel to meet the demands of the ‘millennial audience’. Understanding Informal Learning? Let’s take a simple example, you are learning to drive a car.

Closing the Learning-Acquisition Gap with Informal Learning


This is the same way lots of animals learn (bear with me – no pun intended). Wacky but completely true (there is a great article here if you are curious to learn more) – it also highlights well the connection between training and rewards. Rolling out Informal Learning.

Formal Learning vs. Informal Learning


Workers learn more in the coffee room than in the classroom.” – Jay Cross. While studies vary on the exact percentage, most learning in today’s workplace is informal. What is informal learning? How can you design something that is informal?

What is Informal Learning?

Growth Engineering

According to supporters of the 70:20:10 framework, informal learning could form up to a whopping 90% of everything we take in! Informal learning. But in actuality, you’ve probably learned a lot more away from the classroom and in the workplace itself.

Is it Possible to Manage Informal Learning?


Most people realize that a huge chunk of what we learn at work is informal – conversations with colleagues, experience handling a tough customer, asking someone to show us quickly how to send invoices with the accounting software. It’s hard to track what individuals are doing every day.

Guided Informal Learning for Sales Teams


Sales reps learn best on the job with support and accountability. How do you translate what they learn in books and classes to the field? A bottom-up approach to training called Guided Informal Learning may help you find the answer. What is Guided Informal Learning?

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Using Mobile to Capture Informal Learning

Growth Engineering

Formal learning has a tendency to be just that – formal – and sometimes it fails to speak to the learner in a way they can identify with. The challenge to provide a regular stream of relevant content makes it tempting to tap the well of informal learning.

Dealing with the Challenges of Guided Informal Learning


Colleagues learning and sharing ideas. Most business managers know intuitively that we learn our jobs by doing our jobs. Many companies, who’ve recognized this fact, have started to consider how they can harness learning by doing in their training programs. Learn about one here.)

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Informal Learning

Bottom-Line Performance

A recent survey that found that employees (in the UK, at least) are more interested in innovative learning and collaboration than the HR and training people in those same institutions. More HR professionals (42%) than employees (38%) wanted to see more classroom learning. Having been in both learning and HR roles, (not to mention being an employee for most of my career), These results make perfect sense to me. Undirected learning is not a straight-line sort of process.

Online Tools for Evaluating Informal Learning

The Performance Improvement Blog

Learning occurs in "informal" (another term that I don’t like but is gaining traction) settings and online, as well as in the classroom. How can we know what is learned informally and what difference that learning makes to the success of an organization? Some of the methods being used in informal science education could be applied more broadly to informal and online learning in business, nonprofit, and government settings.

How Experience API (xAPI) - Tin Can API Tracks Informal Learning

Designing Digitally

Organizations can break free of the restrictions that learning management systems dictate and release learners to experience learning beyond the classroom. Learning doesn’t need to take place solely in front of a computer screen and keyboard.

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Tracking informal learning beyond the LMS


Read our thoughts on the latest capabilities if LMS technology - the ability to track more learning experiences than ever before. Learning Management System

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Tracking informal learning beyond the LMS


Read our thoughts on the latest capabilities if LMS technology - the ability to track more learning experiences than ever before. Learning Management System

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How to Harness Informal Learning

Rob Hubbard

Informal learning, like the scenario above, takes place constantly in most organisations. It is estimated that probably as much of 80% of learning within an organisation is informal, with formal training constituting the other 20%. What is informal learning?

March’s #LCBQ- Assessing Informal Learning – Are you an accountant or financial adviser?

Spark Your Interest

How do you assess whether your informal learning, social learning, continuous learning, performance support initiatives have the desired impact or achieve the desired results? Are we trying to… track if someone learns something without a formal learning intervention?

Building Informal Learning Habits

CLO Magazine

Short but disciplined upfront planning can help employees identify opportunities for informal skill development throughout their normal work day. “There’s no substitute for experience” is a common adage for those who have learned by doing during a long career.

How to Make Informal Learning Work for a Distributed Sales Team


Most salespeople have to learn their craft through experience. It’s hard to track what individuals are doing. It’s not always clear if a rep has mastered a skill or is still learning it. You want reps to choose their learning based on what they need to know.

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Beyond the Learning Management System - tracking informal learning


Read our thoughts on the latest capabilities in LMS technology - the ability to track more learning experiences than ever before. Learning Management System

Guided Informal Learning: a Hands-on, Bottom-up Approach that Delivers Results for Small Businesses


Maybe it’s time to turn the whole thing on its head by using a hands-on, bottom up learning method, like Guided Informal Learning. What is Guided Informal Learning? Guided Informal Learning (GIL) starts with what your employees do everyday.

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The dawn of a new generation

E-Learning Provocateur

To explore the practicalities of user-generated content, the Learning Cafe sponsored a webinar entitled Learner Generated Learning Content – Possibilities, mechanics and chaos? Training is the front end of an employee’s learning & development.

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How (and Why) You Should Promote Informal Learning with Trainees (and the Boss)


Do they learn more about their job from formal training (classroom, online, etc.) or do they learn more informally (from peers, managers, etc.)? In the past many companies viewed informal learning as a negative reflection on their formal training programs.

Make Your LMS Work For Informal Learning Too!

CommLab India

There is so much of informal learning that goes on in organizations. An LMS can record all the learning that happens under your nose, provided you allow leniency to creep into your work process. All learning doesn’t happen within four walls. Promote Team-based Learning.

A Dozen Ways To Promote Informal Learning

CLO Magazine

Most learning does not happen in a classroom or online. It happens informally, between employees and peer groups. Leaders can promote this activity and track it to increase development and facilitate talent management. Learning management systems and learning content management systems are the centerpiece for many learning departments, but most organizations are unaware that these systems have capabilities to support informal learning.

Track Your Learning Experiences 100% with xAPI Enabled LMS

CommLab India

Learning has crossed the doors of the classroom long ago and conquered the online terrain. Learning Management Systems (LMSs) are confined to recording and tracking learning on digital devices. Without registrations and completions, how can you track learning?

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January 2010 Informal Learning Hotlist

Jay Cross's Informal Learning

Top Informal Learning links for the first month of 2010. Top Tools For Tracking Topics on the Web - ReadWriteWeb , January 21, 2010. Open course-wars, redux… the real nastiness is elsewhere - Abject Learning , January 5, 2010. Do I Need to Know It, or Just How to Find It? - Workplace Learning Today , January 20, 2010. The End of the Industrial Training Era - Informal Learning , January 2, 2010. Informal learning is like that.

How to evaluate social and informal learning

Jay Cross

Dan Pontefract had a great post on TrainingWreck about the inadequacy of the Kirkpatrick model in a world where learning is increasingly collaborative and networked. Dan takes the logic further than I did last week in my post on how to assess learning initiatives.

Moodle: A fantastic tool for informal learning - and not just “e-learning”

Bottom-Line Performance

Along with two of my colleagues at BLP, we showed attendees OUR Moodle site - and attempted to illustrate many of the cool features Moodle provides and how Moodle facilitates informal learning and not just functions as a place to house and track e-learning. A few “highlights&# that I want to share: 1) Moodle is about creating a learning community. Those who want to use it just to track learning are missing its point.

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How To Use Microlearning To Promote Informal Learning At The Workplace

Adobe Captivate

Driven by passion and motivation, informal learning enables learners to pick the learning content they’re interested in, and learn at their own pace. In this article, I show how you can use microlearning to promote informal learning at the workplace.

August Informal Learning Hot List

Jay Cross's Informal Learning

Informal Learning takes place in the context of work and life. Learnscaping — taking a systems view of learning in an organization — necessarily addresses a broad array of topics and disciplines. Hence, the articles and posts from Informal Learning Flow aren’t confined to what you’ll find in training magazines and learning conferences. Informal Learning 2.0 - Internet Time , August 7, 2009.

Why Investing In Informal Learning Makes Sense: Featuring 6 Examples Or Approaches

Adobe Captivate

Informal learning is integral to the way we learn, but organizations have several associated concerns about its value and impact. In this article, I address them and—through 6 informal learning examples— I also show you how you can use informal learning effectively. 6 Reasons Why Investing In Informal Learning Makes Sense. The fact that learning happens through multiple channels (and not just formal training) is an established one.

Workshop on putting informal learning to work

Jay Cross's Informal Learning

I’d leading a half-day workshop on how to implement informal learning the day before Online Educa in Berlin. For the main event , Charles Jennings and I are designing a two-day track titled Creating a New Era of Corporate Learning.

Where is L&D heading?

E-Learning Provocateur

When we worry about the status of their credentials or lose sleep over their completion rates, we’re perpetuating an out-dated paradigm of education based on formal learning. I prefer to see MOOCs through the lens of informal learning which values the learning over its bureaucracy.

Are You Riding the Waves or the Ripples? Tracking Learning Trends

Vignettes Learning

Synthesis: The Thought/Action Wave and the Brain/Technology Wave are two particular learning principles that enable faster, cheaper and easier learning. The speed at which innovations propel these learning concepts are discussed here. __ I am not a surfer.

Online courses must die!

E-Learning Provocateur

If we dispense with online courses in favour of PDFs, how can we incorporate interactivity into the learning experience? Enter the Informal Learning Environment (ILE). Unlike a VLE, an ILE is strictly informal. An ILE is a scalable and flexible learning environment.

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