Should We Create Courses or Just Performance Support?
MAY 29, 2018
This post continues that discussion with the question of whether we should create courses or whether informal learning and performance support are sufficient. Another argument is that while people do need to learn, they can do it all on the job with performance support and coaching. According to this perspective, informal and nonformal training is good, but formal training and courses are a waste of time. Use Both Courses and Performance Support.