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Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. How do you make information available at the right time? Also, what is the right information at this time? If folks need access to specifics with broad amounts of information, we might use a ‘lookup’ solution.

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Learning or Performance Strategy

Clark Quinn

Of late, I’m working in a couple of engagements where the issue of learning and performance strategy have come up. So here are some reflections on whether to use learning or performance strategy as an organizing concept. In one case, an organization decreed that they needed a learning strategy.

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Supporting Cognitive Performance

Clark Quinn

We should then figure out what information can be in the world (whether a resource or in other’s heads), and what has to be in the performer’s repertoire. It can just be information in the world, such as a job aid or checklist , or an interactive decision support tool.

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Performance Consulting or Staffing Solutions: How to drive maximum L&D benefits?

Infopro Learning

Two types of outsourced services that are often confused are performance consulting and staffing. What is Performance Consulting? Performance consulting is the process of identifying business needs and creating a learning strategy to fill them. You have identified a decline in employee performance.

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The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ THE JOURNEY: In today’s business environments where: ‘Learning at the speed of need’ is the most crucial factor for success. You can’t teach people everything they need to know.

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Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. The advent of Experience API [a.k.a. Tin Can], becoming a reality in early 2013, is turning the conversation from, "Do we really need to go there?"

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ChoiceU supports thousands of hotel franchises with an agile learning strategy

CLO Magazine

ChoiceU has been around for almost 20 years and supports the learning needs of 7,100 franchises and 65,000 external staff worldwide. While supporting the needs of these parties, the learning organization must also support Choice’s overall business strategy. Photo © Tony Powell.

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