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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

We use learning science to effectively transfer information and skills to our employees. But let’s be real – the human brain has limitations in storing and being able to recall vast amounts of information. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Best AI chatbots of 2024: review ChatGPT, Claude, Gemini, and more

Play.ht

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Pros: Integrates deeply with Google’s search engine for comprehensive, up-to-date responses.

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What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Today’s customers already have access to general information regarding your products and services and they expect that your sales team will know more than the basics. Your customers are looking to your employees to answer complex questions they couldn’t figure out by doing a quick search online. Conclusion.

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