The relationship between learning and performance support

E-Learning Provocateur

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. Instead, I intend to explore the relationship between learning and performance support , with the former considered in its informal context.

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses).

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Performance Support Goes to the Oscars

Allison Rossett

Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report.

Selling Performance Support In-House

Living in Learning

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. More and more industry thought-leaders are seeing this integration as a strategic imperative, and the organizations who embrace the evolution will step beyond transferring knowledge to sustaining capability. The advent of Experience API [a.k.a.

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  the performance needs of the organization, which will help learners see that these courses. employees take their performance, their.

Performance Support Basics: How to Help at the Moment of Need

Bottom-Line Performance

Unfortunately, the information Kate is looking for is probably not easy to find. Or a construction site worker may need to check the safety information for a specific machine. When to Provide Performance Support. This is where performance support comes into play.

MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. In any rapidly evolving field, incorporating every piece of knowledge in a time-bound courseware is not possible.

Three (More) Keys to Better Performance Support

Dashe & Thomson

Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program. But those that do provide a wealth of valuable information.

How can an LMS Support Performance Management?

CommLab India

Performance management is a process through which managers and employees work together to plan, monitor, and review an individual’s goals and overall contribution to the organization. An LMS can support this process through its wide range of features.

7 Knowledge Retention Techniques For eLearning

Obsidian Learning

New post 7 Knowledge Retention Techniques For eLearning on Obsidian Learning. They say that knowledge is power, but it’s only powerful if your learners are able to effectively retain and recall the information when the need arises.

Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Components of a Learning and Performance Ecosystem.

Mobile Device: Performance Support’s New Best Friend

CommLab India

“My brain is like the Bermuda Triangle…information goes in and then it’s never found again.” ” I don’t remember who said that, but with a little bit of performance support, I would.

Performance Support Basics: 3 Lessons on Learning Portals

Bottom-Line Performance

When designed with learners’ needs in mind, they are an excellent performance support tool. Essentially, a learning portal is an online knowledge sharing tool. It’s a repository of content and information your learners can access anytime, anywhere.

Are you missing this critical step when trying to build workplace knowledge?

Axonify

Robust employee knowledge is a critical component of optimal performance. This is one of the most critical components of workplace knowledge. This hierarchical approach simply isn’t how information moves nowadays. Connect everything L&D does to curated information.

How Can “Performance Support” Support Your Organization?

Mindflash

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. And here’s the targeted information you need to get it done.”. Performance support is relevant to the learner on the task level.

Mobile is a Game Changer for Knowledge on Demand

Axonify

But, no matter the device, employees want to access information much quicker to do their jobs. They’ve grown accustomed to Googling answers to questions in their personal lives and expect this knowledge on demand capability to carry over to the workplace.

Managers, Get Ready for Ongoing Performance Conversations

CLO Magazine

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. “We’re Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance.

Five Ways eLearning Supports Remote Workers

eLearning Brothers

When managers, direct reports, and colleagues work side-by-side, it’s easy to create a supportive work environment. The post Five Ways eLearning Supports Remote Workers appeared first on eLearning Brothers. Remote work is quickly becoming a regular occurrence in the United States.

MOOCs and Performance Support

Your Training Edge

Trainings are too often evaluated based on hours of seat-time, rather than by any real assessment of knowledge and skills. The trick now is for companies to realize value from that content, which in training and development means knowledge and skills that can be immediately applied on the job—in other words, providing relevant training that employees can actually use. A combination of knowledge transfer and performance support.

Enhance Performance Support With Mobile Learning

CommLab India

With increasing evidence to support the statement that we remember only a negligible percentage of what we learn (studies suggest we remember only 3% of what we have learned after 30 days), performance support assumes a crucial role in employee training and development.

Leveraging Mobile Learning Platforms As Performance Support Systems

Upside Learning

This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? The information component is meant to provide all the information the users require to do their job.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. Performance Support: complete processes and tasks, make decisions software help (sims, walk-throughs, etc.) Technologies : Lots of different techs to support an ecosystem.

Want To Take Performance Support To A New Level? Try mLearning

CommLab India

Imagine one of your sales reps is out in the field to meet a prospective customer.You decide to provide him information regarding some latest products to give him a better sales pitch and improve customer satisfaction. But how do you go about offering him that information? .

An eLearning revolution: From professional development to knowledge sharing

Challenge to Learn

It has become so easy to publish information instead of just consuming it. Posting information on the web doesn’t require any technical knowledge anymore. Sharing your knowledge is as easy as sharing your latest picture through the social media. Customer support.

6 Steps To Creating Learning Ecosystems (And Why You Should Bother)

Learnnovators

We can shed our obsession with isolated formal learning and embrace the real question: how can we best support organisations and individuals to develop a culture of continuous learning and high performance. just-in-time performance tools (checklists, quick reference guides).

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). However, by definition all training programs are past focused based on an analysis of the past, imparting best practices and documented explicit knowledge.

Heading towards high performance

Performance Learning Productivity

Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. They were filing and scheduling systems for training, with no real support for any flexible learning.

21 Brilliant Resources for Up-skilling Learning Designers (for the Informal & Social Learning Age)

Learnnovators

THE JOURNEY: We, like many out there, are of the view that, though most learning designers possess good levels of skills around the traditional training (formal learning) area, their skill levels fall short around the informal or social learning areas. This is mainly because designing informal and social learning experiences for workplaces demands a diverse and unique set of qualities. It includes some brilliant ideas for organizations to support social learning in the workplace.

Make Learning Supportive and Available Everywhere

Integrated Learnings

One thing that struck me was how often Masie recommended that just-in-time electronic performance support would often meet an organization's needs instead of traditional training. Make information focused, memorable, collaborative and easily obtainable at the Moment of Need.

Your Brain: The Ultimate Electronic Performance Support System

Dashe & Thomson

The result is that any article that isn’t truly, instantly engrossing needs to be summarized quickly and replaced, so as to maximize “knowledge assimilation.”. One thing that occurred to me is that I’m increasingly less likely to remember detailed information about sites that interest me.

Doctoring the Informal Learning Environment

E-Learning Provocateur

Recently Anne Marie blogged Location and Learning (which I have reproduced here) and she asked me whether or not I consider her central idea an example of an Informal Learning Environment (ILE). I certainly support the idea of staff profiles.

Performance support tools for learning – a decentralised strategy

Connect Thinking

The same can be said about role-based performance support tools. In their landmark Knowledge Management text Learning To Fly , Collison and Parcel talk about the 2 questions that people ask of themselves when they have a need that they must satisfy: 1.

Increase Course Performance with These 7 Tips for Bite-Sized eLearning

Docebo

From hectic work schedules to lack of motivation , there are plenty of obstacles that modern learners must overcome in order to build skills and absorb new information. Thus, online learners won’t be able to quickly access the information they need. Have A Support System In Place.

The Most PROVOCATIVE Shout-Outs From Today’s Learning Innovators

Learnnovators

In today’s scenario, with our renewed understanding of how people ‘learn’ (mostly informal, social, and less formal), this gains considerable significance. No social learning, no informal learning, nothing about connecting learning to the business.

70/20/10: The road to greater knowledge retention?

Docebo

The vast amount of learning delivered within the workplace is through formal classrooms and eLearning courses , but the knowledge gained only accounts for about 10% of the learning that occurs. The post 70/20/10: The road to greater knowledge retention?

Technology Options for Developing and Leveraging Staff Knowledge and Skills

Connect Thinking

Question from a client: Our staff need to be agile in knowledge and skill development to thrive in an environment of ever faster change. What are the technology options for different states in skill and knowledge? E-Learning Strategy Performance Support Workplace Learning

Looking for information on eLearning? Here are my favorite 8 places

Challenge to Learn

Places that get you started in eLearning or will give you more detailed information. Websites that have independent information on eLearning, tools, communities, things like that. Performer support community. It is not just about eLearning but about how to support workers in their moment of learning needs, so it is not about education but about workplace learning. If you want to expand your knowledge in eLearning, this is a great way to start.

Performance Based eLearning

TalentLMS

If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. For such reasons, it is critical to define the type of improvement you wish to achieve through your eLearning course: Is it information based?

Encourage Informal Learning with an LMS

TOPYX LMS

This method of learning is called informal learning. A whopping 80 percent of learning happens informally , outside of a classroom. Most of the time, individuals are not even aware that they are learning when they obtain knowledge this way.