Jay Cross

MARCH 19, 2012

Complexity, or maybe our appreciation of it, has rendered the world unpredictable, so the orientation of learning is shifting from past (efficiency, best practice) to future (creative response, innovation). RESPOND: Support the work; Connect people; Share experiences; Develop tools. Inverting the Pyramid.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Performance Learning Productivity

DECEMBER 20, 2013

There’s some evidence to support many of these criticisms. 76% felt that L&D was ineffective or extremely ineffective at supporting their business outcomes. 85% reported that their L&D departments were ineffective or extremely ineffective at supporting organisational talent strategy. L&D departments are not exempt.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Learnnovators

FEBRUARY 16, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. He also knows ‘what works’ in the world of strategic talent. THE INTERVIEW: 1.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

ID Reflections

JANUARY 15, 2015

However, during my tenure at ThoughtWorks , I learned and realized that “being agile” is a philosophy, a way of working and living, that is going to determine whether we survive and thrive or fade into oblivion in this VUCA world. And this is precisely what the philosophy of Agile supports. I wholeheartedly agree with him.

Agile 100

Agile Social Networks Expertise Collaboration 100

CLO Magazine

AUGUST 29, 2018

What separates high-progress organizations (those that get better business results than their lower-performing peers) will be the extent to which their employees are purposeful about questioning the status quo, igniting wonder, creating insights and sharing their wisdom across the enterprise.

Informal 71

Informal Business Authoring Tools Score 71

Jay Cross

FEBRUARY 12, 2013

Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. In the old days, work was mechanical; workers learned the skills and knowledge to do their jobs from training sessions and then performed their job function. We learn on the job to do the job.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross's Informal Learning

DECEMBER 17, 2008

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. Innovation was not a worker’s responsibility.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57