Remove Instant Messaging Remove Metrics Remove Social Remove Social Media
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Best Practices for Leading Virtual Pharmaceutical Sales Teams

PDG

Implement a Multi-Channel Approach to Reach Customers Reaching potential customers today requires a multi-pronged approach that utilizes a variety of communication channels, such as in-person meetings, phone calls, emails, video conferences, social media, and other digital platforms. Different channels require different approaches.

Sales 52
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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. This includes websites, mobile apps, social media, chatbots, and all forms of digital communication. DCX is instant messaging, fast, efficient, and always available.

Digital 52
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Part 2: The Mentality Behind Measurement

CLO Magazine

Once a social learning strategy is in place, learning leaders should measure it as they would any other initiative to determine if it’s working, if it’s solving a business need and how it can be improved. Moving the needle on this front would help determine whether social learning has a business impact.

Metrics 65
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Zipline vs. Reflexis vs. Playerlync vs. Workjam vs. Bigtincan—Which Is the Best Tool for Retail Training and Operations?

BigTinCan

Retail is renowned for its barrage of requests, demands, and messages to sales associates. These tools include: Social-style chat and collaboration between employees: Employees can like and comment just like on social media, but communications are all internal. Zipline offers a way to bring sanity to the madness. .

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Are You Failing Millennials with Your Performance Management?

Avilar

Having grown up in the digital “public eye” of social media and instant feedback, they want to always know how they’re doing and what to do next. A simple email, instant message or call is enough to share regular feedback. They don’t need a formal review every week or every month. 2) Emphasize Manager Ratings.

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How to Build an Effective Channel Partner Programme – A Guide

Wahoo Learning

Unified business objectives : Training provides clarity – detailing your success metrics and incentives through training means sharing the vision for the company, defining your business goals, and mapping out the driving forces behind your brand. Operational performance — is the partnership meeting operating metrics and milestones?

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LMSs that kick ass: GeoLearning

Janet Clarey

Continuing my series of email interviews about LMSs that are doing innovative things with social media, here’s the scoop on what GeoLearning is up to. Q: What social media tools is GeoLearning incorporating into their LMS? Q: What drove your decision to incorporate social media tools into your LMS?