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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. This includes websites, mobile apps, social media, chatbots, and all forms of digital communication. DCX is instant messaging, fast, efficient, and always available.

Digital 52
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Survey shows people take training as infrequently as they go to a conference; but they learn continuously in other ways

Jane Hart

I used a weighted scoring system to create a ranked list of all the items in the four questions, which shows the most frequent way respondents learn, down to the least frequent ways. Search the Social Web (using Google. Connect with others in public social networks. Participate in an enterprise social network/.

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Using social media for eLearning (a look at the top 6 social platforms)

eFront

Social media have become an indispensable part of modern life. A huge part of our social lives already happens online rather than in the “real world” And while individual social media networks might rise and fall (remember MySpace?), social networking itself is not going anywhere.

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Using social media for eLearning (a look at the top 6 social platforms)

eFront

Social media have become an indispensable part of modern life. A huge part of our social lives already happens online rather than in the “real world” And while individual social media networks might rise and fall (remember MySpace?), social networking itself is not going anywhere.

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Part 2: The Mentality Behind Measurement

CLO Magazine

Once a social learning strategy is in place, learning leaders should measure it as they would any other initiative to determine if it’s working, if it’s solving a business need and how it can be improved. Moving the needle on this front would help determine whether social learning has a business impact.

Metrics 65
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How to Increase Student Engagement in Online Learning

learnWorlds

Isolation and Lack of Social Interaction Traditional classrooms by default provide a social setting that fosters collaboration and discussion. Social interactions with peers and instructors offer this sense of belonging which is often linked to more effective learning outcomes.

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mLearning: Smartphone statistics and the impact they have on learning

Zephyr Learning

Subject matter; Simple graphics; Easy to follow; Navigation; Interactions; Social interaction; Game mechanics; Immersive; and Clever marketing. The following list highlights what we use our smartphone for: Text/SMS Messaging – 92%. Social Networking – 63%. Instant Messaging – 37%. Social Networking – 58%.