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The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. The result is a lost message, and a lost opportunity. It is amazing ho.

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The Social Learning Revolution in eLearning

TalentLMS

The boom in social media and the round-the-clock need to connect in communities is doing wonders for the eLearning industry. Social learning is an age-old learning and teaching strategy, backed by many cognitive scientists. Leveraging social learning with the eLearning content is the new norm of eLearning courses.

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A new workforce reality: “remote first” work

OpenSesame

Seize the opportunity and invest in instant messaging software for your employees such as Slack. . With the coronavirus pandemic, you’ll probably run into the situation where a new hire starts, but most of the company is working from home due to social distancing. A manager can’t verbally assign a task to an employee.

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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center

CLO Magazine

They rely on online reviews and credible social media recommendations to guide their choices. From live chat and social media platforms to email and instant messaging, these channels allow businesses to engage with customers in real-time, satisfying their desire for instant connection and resolution.

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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. This involves integrating digital tools and platforms into all facets of the customer journey, from discovery and purchase to service and feedback. Traditional CX is the handwritten note of thanks.

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Everybody: stay at home, work remotely, we will help you!

Coorpacademy

Communicate at all times with instant messaging or videoconferences. . Slack is an instant messaging platform (text, call and video) which regroup people by channels and gather all the information you need to work. Good tools make a great worker, yes, but “men are social beings” (Aristotle).

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Internal Communication: how to improve it within your business

MobileTrain

Promote cultural sensitivity and provide language support, such as translation services or language training when necessary. Here are some practical tools you can implement: Instant messaging platforms : Utilize platforms like Slack or Microsoft Teams to facilitate quick and efficient communication between team members.