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The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. The result is a lost message, and a lost opportunity. It is amazing ho.

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Social Learning: An Ongoing Experiment

CLO Magazine

Psychologist Albert Bandura’s social learning theory suggests that people learn from one another through observation, imitation and modeling. Among the most adopted technologies are secure instant messaging, discussion forums, video channels, online shared work spaces and internal blogs.

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Chatbot technology: Not just for the Jetsons anymore

OpenSesame

Is it necessary for your company to invest in chatbot technology? If you want the best chance at thriving in an ever-present button-pushing era, a chatbot is the technology to invest in. Chatbots make it easy and efficient to replace humans across social media, websites, customer service, stores, and some B2B conversations.

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A quick guide to knowledge sharing (L&D)

Learning Pool

Facilitate social learning: Social learning means learning together. Social learning transfers the practices and features of social media to learning in the workplace. LMSs come with discussion boards and social media forums that can be used to channel and capture informal knowledge.

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Top 100 Tools For Learning 2010 – C4LPT Survey

Upside Learning

Delicious – social bookmarking tool. Skype – instant messaging and VoIP call tool. Facebook – social networking site. Some observations: The top 10 is like a who’s who of social and informal learning tools. The complete list has a very strong bias towards social tools. Google Reader – RSS feed reader.

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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center

CLO Magazine

They rely on online reviews and credible social media recommendations to guide their choices. From live chat and social media platforms to email and instant messaging, these channels allow businesses to engage with customers in real-time, satisfying their desire for instant connection and resolution.

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Asynchronous social learning is newer than you think

Clive on Learning

Historically, all social learning activities, whether one-to-one or group, would have been synchronous (real-time). Furthermore, because until recently there were no technologies to mediate this process, they'd also have been face-to-face. Bit by bit, new technologies enhanced these processes. But individual it remained.