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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. April 2019 Profile: Discover Financial’s Jon Kaplan.

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How HR Can Improve Psychological Safety in the Workplace

KnowledgeCity

The concept of “synergy,” which fuels both creativity and job satisfaction, is described by the American Psychology Association as “a social process that occurs when a group, by acting in concert, achieves an outcome that is superior to what would be achieved by the most capable member or by any simple pooling of individual member efforts.

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Session Notes: Breaking Down Silos @JD_Dillon #TrainingMag

Learning Visions

He supports the guys who work for Kaplan. JD was at Disney for awhile, AMC entertainment, and 5 years at Kaplan. How Kaplan applied social and how that has changed the way work gets done. So he said, wouldn''t it be amazing if we had Wikipedia for Kaplan? How is the work being done at Kaplan? That no one can find.

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After EI, DI?

CLO Magazine

That pretty much sums up our experience at Kaplan of working exclusively remotely this past year. While this is invaluable work, at Kaplan we felt there was something missing from a career development perspective. Consequently, we have to take on new skills and new knowledge to operate in this new world. We thought we were prepared.

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CLOs, Forget Executive Education: You Need to Invest in the Frontline

Inkling

Research shows that doing so can reduce attrition, create a talent pipeline for management positions, and help address the mismatch between job openings and people looking for work. However, Discover is now in the throes of a comprehensive study to sort through their human resources data to come up with precise ROI results, he said.

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Getting ready for #LSCON

Challenge to Learn

As keynotes we have: Soren Kaplan – Redefining innovation. And not at least the initiative about serious eLearning from a number of our thought leaders urging us to do a better job (and they are right, check it out). A lot of them will be at the same time slots, so I will not attend all them all. Agile development.