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Soren Kaplan, Leapfrogging to Learning Breakthroughs and Innovation, Opening Keynote at #LSCon

Learning Visions

Soren Kaplan, Redefining Innovation: Harness the power of surprise for business breakthroughs. Fall in love with problems, not solutions. But he redefined the solution based on the problems that he learned restaurants had (they didn’t know WHO was at their restaurant – and so now Open Table is really a back end CRM).

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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. The Road to L&D.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. The only problem? April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Mike: With that let’s turn to this conversation with Jon Kaplan.

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Session Notes: Breaking Down Silos @JD_Dillon #TrainingMag

Learning Visions

He supports the guys who work for Kaplan. JD was at Disney for awhile, AMC entertainment, and 5 years at Kaplan. How Kaplan applied social and how that has changed the way work gets done. So he said, wouldn''t it be amazing if we had Wikipedia for Kaplan? How is the work being done at Kaplan? That no one can find.

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How HR Can Improve Psychological Safety in the Workplace

KnowledgeCity

The solution to this problem gets to the very core of how to improve “psychological safety” at work. Writing in Inc Magazine about conducting a successful virtual brainstorming session, entrepreneur Soren Kaplan lists five steps to generating and prioritizing quality ideas. As Kaplan states, “Ideas themselves are a dime a dozen.

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CLOs, Forget Executive Education: You Need to Invest in the Frontline

Inkling

.” Savion also noted that Dell’s partnership with College for America , a fully accredited online degree program, has helped frontline workers develop the communication and problem-solving skills necessary for delivering a great customer experience while also providing them with a college degree.

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User generated content; The next trend!

Challenge to Learn

The big question is: is content created by subject matter experts (User generated content) a solution for this problem? Use Case: Kaplan, a global education provider in more than 30 countries with 19,000 employees, and an early pioneer of user-enabled eLearning. I believe it is or at least will be.