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LearnTrends: Backchannel

Jay Cross

Moderator (Clark Quinn): the question is, leave KM to the propellor heads, or getting learning folks into the model. KM, TM, etc. Asif: Kirkpatrick talks about 'ROE -- return on expectations'. John McDermott: This is harkening back to Tony's comments re aggregation on his blog. Cynan: joint ownership? DGlow: Clark- correct.

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8 Dirty Words

Jay Cross's Informal Learning

Kirkpatrick levels, Gagne, kinesthetic) when talking to executives. Traditional, top-down KM has failed over and over again. Top executives have little time so it’s important to have a one-minute elevator pitch ready for chance encounters with them. The workshops culminate with everyone role-playing that interaction.