L&D can’t prove ROI using the same methods other parts of the business do. Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments. Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments. The influence of EI on team performance, leading to career advancement. How do you measure training ROI? MORE

This is doubly ironic, considering most L&Ds departments are pumped on data-analytics-steroids, with a mandate to get metrics for every activity undertaken. So, then wherein lies the gap? It also presents metrics on content usage, user engagement, and the relevance of help-content. MORE

Unconnected employees hurt your business when they fail to see the big picture, don’t know how to uncork bureaucratic bottlenecks, and don’t contribute to enterprise-wide results. Experienced facilitators know that even the most beautifully designed, carefully planned sessions can go off the rails. Workplace engagement studies provide a keen insight to the organization and what's occurring, but equally important, what managers can do with the results to coach and drive top talent. MORE

And once you’ve defined it, how do you cultivate a strong, positive culture? Today's participants know their time is valuable and resources are plenty. How do we manage this new set of expectations? The big question is—how do learning practitioners connect learning to the people? Thursday, January 11, 2018, 9AM – 10AM PT: Kirkpatrick Training Evaluation Doesn't Have to Be As Formal As You Think Is training evaluation a topic that strikes fear in your heart? MORE

Objectives: Discover how a single unifying goal delivers role-function clarity to team members at all levels of the organization. So, how do you set up and manage your recruiting function accordingly? How do you know if your recruiting function is operating on all cylinders? Recruiting metrics to track and analyze to optimize your hiring success. You probably know a thing or two about gamification by now. What are the causes of the gaps? MORE

The first two had to do with closing the various gaps between the actual situation and the desired one and with mastering the steps towards lasting behavioral change. The following five principles refer to what the organization should do to ensure employees not only learn but get to apply that knowledge in the workplace for better results. They are different than learning objectives as the point of them is to tweak the metrics for behavioral change. MORE

Deloitte’s “High-Impact Leadership” report shows that these result in a widening capability gap for building great leaders, with weak cross-industry leadership pipelines. Leadership coach and author Marshall Goldsmith said, “Many of our leadership programs are based on the faulty assumption that if we show people what to do, they can automatically do it.” However, there is a difference between knowing what good leadership looks like and being able to do it. MORE

So you’re probably thinking, “I agree, but how do I know if what I’m investing in is paying off?” Additionally, employees have the ability to test out of courses they have mastered to spend more time training on topics they don’t know as well. The more you measure, the more you know. Keep track of your team’s overall results or review individual learner data with Spoke ® Reports. Filter reports by team, region, job code, and organizational hierarchy. MORE

“Most professionals, regardless of their industry, learn a lot by watching other people do their job. We know that agents look up to and want to emulate the best practices of successful agents, so we facilitate that.” ” The company experimented with new social platforms and remains attuned to its business metrics, linking all learning initiatives to specific objectives. MORE

Calculating eLearning ROI using Kirkpatrick’s Evaluation Model. To do this, you’ll need to use Kirkpatrick’s Model of Training Evaluation for the ROI calculation. What is Kirkpatrick’s Model of Training Evaluation? The Kirkpatrick Model was developed in the 1950s by Donald Kirkpatrick, a professor, and training specialist. This level is important because it lets you know if your learners found the course relevant and alert you to any improvements needed. MORE

The L&D teams are constrained by the fact that the standard reports from the LMS are not able to measure the impact. Even if they know what should be done, they often do not have the resources (team and tools) to collate the additional data, analyze it, and draw actionable insights. MORE

I’ve known Paul for a number of years, but I got a lot from our chat together—and hope you do too. Paul and his team support over 45,000 salespeople with personal learning programs, adopting a strong design approach and a focus on tangible learning outcomes. Simon: So, Paul, just to get started then— can you tell us a bit about yourself, what you’re doing at Utility Warehouse, and your role there? Paul : Within our distribution network, people grow teams. MORE

Did you know that knowing if the learner is right- or left-handed can impact on the user experience? Build a plan to bridge your talent gap and retain your best employees. Thursday, August 3, 2017, 10AM – 11AM PST: Steps to Building a Culture of Appreciation with Those You Lead (Free for ATD members) Recently, ATD's research team identified five core sets of skills related to managerial success. Do predictive analytics improve outcomes? We can do better! MORE