LearnTrends: Backchannel
Jay Cross
NOVEMBER 18, 2009
Asif: Kirkpatrick talks about 'ROE -- return on expectations'. Moderator (Harold Jarche): Intuit has outsourced ALL of its learning design & development to its customers. Christy Confetti Higgins: I see parallels to the the struggles of the information/knowledge services space here. IT, HR, Communications, legal.
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