Is this thing on? Tips for measuring course effectiveness and return on investment
Obsidian Learning
OCTOBER 30, 2015
The Kirkpatrick four levels of training evaluation. Kirkpatrick and Kirkpatrick (2006) compare it to measuring customer satisfaction and note that when learners are satisfied with training, they are more motivated to learn. Determination of Return On Investment , or ROI. Quality Control (QC). See Level 4 Evaluation example.).
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