Kirkpatrick's Four Levels of Training Evaluation: A Critique

The Performance Improvement Blog

At the end of Dan McCarthy’s blog post , “How to Evaluate a Training Program”, in which he explains his pre-post, survey approach to applying the Kirkpatrick four levels of training evaluation , he asks: Has anyone used a system like this, or something better? While better than nothing, for many training programs (as well as for coaching, mentoring, simulations, self-directed learning, etc.), Second , self-report surveys produce unreliable performance data.

Meaningful training analytics: 1+2 ? 4

CLO Magazine

Ninety days later she sent them a survey and asked how they were doing. She didn’t have much to show except the training platform’s interaction report, the post-training survey results and the limited 90-day survey results she received. Peer mentoring support.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Is this thing on? Tips for measuring course effectiveness and return on investment

Obsidian Learning

The Kirkpatrick four levels of training evaluation. The most commonly used method of accomplishing this is Kirkpatrick’s Four Levels of Evaluation. Kirkpatrick and Kirkpatrick (2006) compare it to measuring customer satisfaction and note that when learners are satisfied with training, they are more motivated to learn. The Level 1 Survey file provides an example questionnaire. Kirkpatrick, D. L., & Kirkpatrick, J. New post Is this thing on?

Banishing Evaluation Fears

CLO Magazine

There is also reticence to evaluate the degree to which participants apply what they learned in training when they are back on the job, or what we refer to as behavior (level 3) in the Kirkpatrick Model (see figure on p. Evaluation is not synonymous with a post-program survey. Additionally, try to set up another method, such as a buddy system assigned during training or peer mentor/mentee pairs. Measurement Employee Evaluation Kirkpatrick Model management style measurement

How do you build eLearning?

B Online Learning

Should it be facilitated via coaching and mentoring? You can use a model such as Kirkpatrick’s training evaluation model, happy sheets, pre and post testing, retrospective surveys and even bottom line impact analysis i.e. if the point of the course was to sell more product, is the client in fact selling more product? When it comes to building eLearning, how do you do it?

Measuring The Effectiveness of Your Blended Learning Program

Obsidian Learning

You are likely familiar with Kirkpatrick’s model 1 of the 4 levels of evaluation: The higher you go up the levels, the more time and resources required, but the better the information you obtain. Training evaluation is usually easiest at the lowest level – the measurement of student reactions through simple surveys following a learning event. Kirkpatrick’s Four Levels of Training Evaluation ↩ How do you know if blended learning is working in your organization?

Grow multicultural leaders with coaching, not just business English

CLO Magazine

In a recent survey conducted by Wiley Education Services and Future Workplace,“Closing the Skills Gap 2019,” fewer than half of the 600 surveyed HR leaders reported spending $500 or more to upskill individual employees.

48 Books Every Aspiring Chief Learning Officer Should Read


Kirkpatrick’s Four Levels of Training Evaluation by James D. Kirkpatrick and Wendy Kayser Kirkpatrick. The name Kirkpatrick should be familiar to any professional in the L&D world. The Four Levels of Training Evaluation , first pioneered by Don Kirkpatrick in 1993, includes four steps of evaluation, those are reaction, learning, behavior, and results. And surveys have found that these folks thrive on feedback. Kirkpatrick.

Hey, That's Social Learning!

Dashe & Thomson

Here are a few of the reasons why: Social learning – Provides opportunities to focus on interests and passions Has an innate expectation of continuous improvement Encourages healthy competition and – amazingly, at the same time – encourages peer mentoring One of my resolutions for the New Year is to be more like the band director – provide amazing opportunities and step off the stage.

Hey, That's Social Learning! | Social Learning Blog

Dashe & Thomson

Here are a few of the reasons why: Social learning – Provides opportunities to focus on interests and passions Has an innate expectation of continuous improvement Encourages healthy competition and – amazingly, at the same time – encourages peer mentoring One of my resolutions for the New Year is to be more like the band director – provide amazing opportunities and step off the stage.

Social, Informal Learning Can Be ?Measured

CLO Magazine

A 2012 Towards Maturity benchmarking study (Figure 1) showed that: • 95 percent of companies surveyed want to use technology to increase best practice sharing, but only 25 percent are achieving this. Further, the traditional Kirkpatrick measurement levels still apply. “In the past, we would need to actively pursue people to participate in mentoring,” said Jodi Davidson, director of diversity and inclusion initiatives at Sodexo.

CLO 51

Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

While we never worked together, we did develop a mutual mentorship where she would mentor me at my job at United, and vice versa for her at Curious Networks,” Cuffe said, referring to Bassey’s then position as vice president of experience management at the software company. “We When Bassey joined Kraft Heinz, the company had just started tracking the impact of its L&D initiatives using satisfaction surveys and skill growth assessment.

CLO 51

Free L&D webinars for January 2018

Limestone Learning

Monday, January 8, 2018, 10AM – 11AM PT: 4 Keys to Enhancing Your Healthcare Culture (Free for ATD members) A healthcare company’s culture has a tremendous effect on the patient experience, and ultimately your survey scores. Thursday, January 11, 2018, 9AM – 10AM PT: Kirkpatrick Training Evaluation Doesn't Have to Be As Formal As You Think Is training evaluation a topic that strikes fear in your heart? You’ll learn about: The definition of formal mentoring programs.

Free L&D webinars for February 2019

Limestone Learning

This approach helped participants become more aware and flexible in their interactions, leading to more effective coaching and mentoring, higher customer satisfaction, and cost savings. Join Henry Bruckstein, founder of Canam Research, and Jake Miller, product marketing manager at Allego, to learn important insights from the 2019 State of Sales Coaching survey. “ Nature, heart, love ” by Bea GB is licensed by Pixabay. With February comes romance—are you feeling the love?

Free L&D webinars for September 2018

Limestone Learning

Hosted by Paula Yunker, with 35+ years of instructional design experience and a Kirkpatrick Certified Professional, Bronze level—this webinar will explore why learning evaluation is an important component of any training program and how you can measure the application of learning beyond the learning event itself. According to a recent Industry Week survey, 72 per cent of manufacturing companies still rely on shadowing as their primary method of training.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

First, it does show small positive effects in the largest of workplaces, although diversity councils, diversity managers, and mentoring programs are significantly more effective. Other data will be available from HR processes – annual performance reviews, 360 feedback surveys etc. Brinkerhoff’s Success Case Method addresses systems impact rather than trying to isolate the impact of learning individually as the more simplistic Kirkpatrick approach attempts.

Kevin Bruny: Man of the People

CLO Magazine

” Customer satisfaction and customer-perceived value are measured through the county’s “Citizen Satisfaction Index” and the “Citizens’ Rating of Quality of Life,” derived from biennial surveys. In Chesterfield’s 2012 survey, customers gave the county a rating of 82 percent. Learning effectiveness is measured using the Kirkpatrick model. For Kevin Bruny, chief learning officer for Chesterfield County, Va.,

CLO 37

How to Conduct New Employee Training: Tips and Strategies


One of them is surveys. Surveys will tell you what your course participants think of the training course. You can also use the well-known Kirkpatrick Evaluation Model to assess training effectiveness. They are on-the-job training, job mentoring, and job rotation.