How Knowledge Management techniques can be used to enhance training

Matrix

At its core, training is all about the transfer of knowledge from the trainer or instructional designer to the learner. Overall training programs. This is where knowledge management comes in. What is Knowledge Management? Managers

Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. KM World 2009 is next week. Looking through the program, I’m delighted to see that many of the sessions could easily play at DevLearn and vice-versa. People already share knowledge within the enterprise.

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Knowledge and Data – The brains of a business!

QuoDeck

All successful businesses, big or small, have one thing in common – Extensive business knowledge. In big organizations this knowledge can reside in entire teams, or units. And that is why it is important to have Knowledge Repositories. for how they manage knowledge.

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Virtually free conference

Jay Cross

I’m attending KM World virtually for the next two days. Here’s the program. A dozen years ago I needed to get up to speed on business process automation, knowledge management, and workflow systems. I attended KM World in San Jose gratis and came away with great foundation knowledge. Half a dozen years later, I got Adobe to pay for a beer bash to enable top thinkers in learning (attending DevLearn) to cross-fertilize with the KM World speakers.

Are you using your Intellectual Assets: Re-defining eLearning

TalentLMS

These are your “knowledge brokers”. Once we establish that, we need to determine how to tap into their minds and create an osmotic gradient: move knowledge from where it is highly concentrated to where it is needed, through the eLearning channel. The one sting that hurts a training manager the most, is a failed eLearning program. And to hit where it hurts the most, you as a learning program developer had acquired some new eLearning skills on the way.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. The main objective of the new training department is to enable knowledge to flow in the organization.

Conversation on Conversations

Tony Karrer

Drafting a program to teach adults to use the right means of knowledge transfer is probably at least as difficult as teaching children to be discerning about information accessible on the Internet. Yet there is no doubt that discernment forms a large part of selecting efficient and effective means for knowledge transfer. There are very specific limits to using codified knowledge and that Conversation Learning is essential.

Projects are how we change the world.and ourselves.

ID Reflections

Preamble Projects are how we change the world and introduce new knowledge into our organizations (when they are done well that is - also sometime how we remove obsolete knowledge and processes). From a comment on the post, Defining KM , by Dave Snowden Though the post is on Knowledge Management--and a tiny gem of a post it is--it was this comment that drew my attention because of a recently completed project.

How Avaya Built Its Own Version of Khan Academy

TechSmith Camtasia

Those are the key stats around the Avaya Mentor program, our fast-growing set of how-to YouTube videos for Avaya products that my team and I have been producing. Last week I had the pleasure of presenting at the semi-annual Technology Services World (TSW) Conference , hosted by the Technology Services Industry Association (TSIA) on the Avaya Mentor program, which I had also written about last August. How to Setup Avaya Aura Session Manager.

Top Posts from August - Augmented Reality - Social Learning

eLearning Learning Posts

But like all subjects and bodies of knowledge, there are a few foundational concepts that have been identified and acknowledged as such. Evaluating Non-Formal Learning Programs – Table of Links - The E-Learning Curve , August 5, 2010 To wrap up this series of posts on the E-Learning Curve Blog, here is the complete table of links to each post in the series ‘Evaluating Non-Formal Learning.’ Knowledge Management) have failed to advance learning.

Better Questions for Learning Professionals

Tony Karrer

program, but the biggest aha while getting a Ph.D. How are organizations handling the cross-over between management, knowledge management, learning? What can I borrow from KM, collaborative learning, and management practices?