Participation in Social Networking and KM

Tony Karrer

Mike Gotta tells us - A common thread between social networking and KM that strategists should acknowledge is the principle that volunteered participation and resulting contributions are a daily decision employees make – and one that they essentially control." I largely think of KM as a failure exactly because of the level of effort required for participation and it worries me that Mike sees such a close parallel: Ultimately, people still make choices on sharing what they know.

KM 100

Lurking is Not a Static State

ID Reflections

Lurking and its role in communities has been on the forefront of my mind for the past few days. It has received a lot of attention in the past from the thought leaders in the realm of learning and the role of communities in personal as well as organizational learning. lurking KM sharing communities of practice Collaboration

KM 169

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The Problem of Knowledge

The E-Learning Curve

It's important to look at the nature of knowledge and it's role in the life of individuals and organizations. Tags: e-learning corporate knowledge definition of elearning definition of knowledge elearning KB KM knowledge ecosystem Knowledge Management knowledge worker The Problem of Knowledge is a post from: E-Learning Curve Blog.

What Agile Means to Me

ID Reflections

Generalization over specialization With the edges of our roles and jobs disintegrating, it is of utmost importance to be able to wear multiple hats. While we will definitely have our specializations (that after all is what we were hired for), this should not make us incapable of playing multiple roles. Expertise KM learning Agile Workplace LearningI complete exactly 3 months at ThoughtWorks today.

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How Knowledge Management techniques can be used to enhance training


The goal of knowledge management (KM) is to enable organizations to use the knowledge they possess — individually or as a team — to achieve the goals they’ve set for themselves. How, exactly, does KM make all this happen? Instead of siloing learning, KM centralizes it.

Must-Know Tips for Job Hunters

TechSmith Camtasia

KM : It’s important that applicants can convey what they mean to say in an efficient way. KM : I look at cover letters closely. I look for genuine passion and understanding of the role and the company. KM : I manage our Social Media and Evangelism teams, so I’m very interested in applicants’ online personas. KM : Most of the applications I have received have been fairly traditional. Amy Somerville. TechSmith hiring managers see a lot of resumes.

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Knowledge and the DIKW Pyramid

ID Reflections

I have just been reading the following post from HBR: The Problem with the Data-Information-Knowledge-Wisdom Hierarchy This reminded me of one of my earlier posts on KM: Data, Information, Insight.A Fine Balance! In that, I had mentioned what Luis Suarez says about knowledge and included a YouTube video by Nick Milton on data, information and knowledge.

Method and madness – Disconnect between learning & knowledge

Learning Cafe

I’ve oftened wondered about the organisational disconnect between Learning and KM/Documentation areas. Learning has the role of ‘teaching’ or embedding in memory, while KM ensures all procedures are captured and delivered (usually within the business). For years the model has perpetuated a sort of ‘doubling up’ on effort around the information people need to perform on the job.

Blogs as knowledge management

The Learning Circuits

In his Journal of the Hyperlinked Organization ( JOHO }, David Weinberger describes the role of blogs inside corporations : I continue to believe that for many companies the best path to blogging is by using them internally as a knowledge management tool. The dream of KM has been that people will write down what they know. KM regimes, however, have assumed they would have to discipline people into doing that. Blogs are knowledge objects that can make bottom-up (i.e.

Posts that Influenced Me in 2009

ID Reflections

Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story (Luis Suarez) What did I learn: How KM turns information into decision making tools and what KM actually means. Social Learning Strategies, Models, and Roles (talks about the ECCO model) What did I learn: Discusses the 3 different types of learning-- Codified , Emergent, and Collaborative --and their place/time in an organization and how these map to various interventions.

KM 113

The differences between learning in an e-business and learning in a social business

Jane Hart

In the chart below I’ve briefly summarised some of the fundamental differences in thinking and practice between “learning in an e-business” and “learning in a social business” As more and more organisations transform into social businesses (aka collaborative organisations), workplace learning professionals are going to have a hugely important role to play in that transition process, although it is clear their role will not be the same as it has been hitherto.

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Enterprise 2.0 Has Arrived

Tony Karrer

Keep in mind Knowledge Management (KM). There's an important role for training organizations to help understand and develop these skills in the enterprise Great article by Dion Hinchcliffe - The State of Enterprise 2.0. Increasing evidence abounds that Enterprise 2.0 adoption has begun in earnest with a typical example being Wells Fargo taking the plunge , having rolled out Enterprise 2.0 platforms to 160,000 workers.

The Formal/Informal Continuum

Clark Quinn

There was a separate instance where the KM group was developing a wiki for similar needs, e.g. the growing body of knowledge. These are clearly central roles, and require an understanding of learning. There’s still a role for formal at one end, and I haven’t really exposed the alternative mechanisms supporting the far end of collaboration, but here I wanted to focus on the gray area in the middle and the necessity of not trying to artificially create a boundary.

How to Stay on Top of Training Demand? Know the Alternatives


Read the definitions of each concept, and tell me if you see what I see: Knowledge Management : KM comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. In his leadership role at Knowland University, Bill focuses on helping clients get the most out of the products and services provided through a combination of guided and self-paced learning opportunities.

Next Gen L&D Professional Development Framework

Learning Cafe

Knowledge Management – KM has a greater focus on the management of knowledge as a strategic asset and a focus on encouraging the sharing of knowledge. Workforce/HR Trends- Provide a functional perspective on changing roles and emerging workplace trends to watch out for. Changing Rubrics for L&D Drive Next Gen Capabilities. #1 1 Designing for constraints.

KM 40

Carpenters or champions in the world of infomal learning ?

Learning Cafe

What is our role regarding creating an environment that fosters sharing, collaboration and “learning reflection” or is that the responsibility of line managers within business units? As pragmatic and effective L&D professionals I would like to consider our role in the arena of informal learning – do we create it? What is the role of Knowledge Management and Organisational Development teams/units in informal learning? Session Overview.

KM 40

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

ut I think it's fair to say that most every response expects the role of training to either diminish or to change significantly in the next 10 years. L&D and KM share something simple: an interest in improving the performance of an organisation through increased capability. These will be the individuals who focus on performance, who get informal/pull learning, and who take the lead on understanding the role of technology.

Projects are how we change the world.and ourselves.

ID Reflections

From a comment on the post, Defining KM , by Dave Snowden Though the post is on Knowledge Management--and a tiny gem of a post it is--it was this comment that drew my attention because of a recently completed project. I could not do requirement gathering or scope analysis without educating the client on e-learning, its various phases, the implications, the role of SMEs, trainers, learners, etc. The process is not linear (as indicated in the diagram). It is iterative and parallel.

Words of Wisdom*

Clark Quinn

We found out that some years ago a competency modeling exercise had been done, so we were able to populate the LMS with the roles, and the associated competencies. Now our people can look up interesting roles from back then, and see what competencies are required. When someone wants to talk expertise directories, or other KM-type activities, we point them to IT. HR speaking: We got into elearning when there were scattered experiments going on around the organization.

KM 108

What are your options when creating multilingual training courses?


million kilometers — and people are seriously considering this journey — then the distance of 19,996 Km between Rosario, Argentina and Xinghua, China (the world’s farthest-apart city pair ) is a joke. Technology also plays a crucial role in this. What are your options when creating multilingual training courses? People are actually planning to go on Mars. If the minimum distance between Earth and Mars is about 54.6

8 Dirty Words

Jay Cross's Informal Learning

The workshops culminate with everyone role-playing that interaction. Traditional, top-down KM has failed over and over again. CLO online edition. Dirty Words. by Jay Cross. L ast year I led workshops in London, Madrid , San Jose, Quebec, and Berlin on how to sell social networking and informal learning to senior management. Top executives have little time so it’s important to have a one-minute elevator pitch ready for chance encounters with them.

KM 71

eLearning Strategy

Tony Karrer

Clearly, you are going to go around the organization to various business owners, partners such as IT, KM, Corporate Library, etc., What's your role relative to Talent Strategies? What's your role relative to providing business and performance focused initiatives? I spend a fair amount of my consulting time working with large organizations to help define how they will apply technology to particular business / performance / learning needs.

Knowledge and Learning In The News - 10/30/2005

Big Dog, Little Dog

What exactly is the role of podcasting in knowledge work? The place, value and importance of podcasting is still emerging within PKM and corporate KM. Free Mind Mapping Software. Open Source mind mapping tool. About mind maps. Tag: mindmap. Review: Everything Bad is Good for You - Slashdot.

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Knowledge and Learning In The News - 01/03/2007

Big Dog, Little Dog

Filters make vast catalogues of music, books, advertising, and videos accessible and applicable to consumers and researchers, filters play an essential role in transforming ideas into creative endeavour. KM World. Thinking, Linking, Doing - Creative Generlist. Natural numbers, networks & communities - Cognitive Edge. The history of experts in science is not good when it comes to innovation. There are various ways in which this can be done.

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Online Coaching

Tony Karrer

Role of Learning Organizations The learning organization's role is to provide support to these workers/learners as they hit learning ignition points. The role of learning organizations around long tail learning is to provide tools, support, skill building so that learners can self-serve their learning. In fact, much of what Dave talks about is his transition for KM as centralized solutions, to going out to help support and coach.

How Avaya Built Its Own Version of Khan Academy

TechSmith Camtasia

After six more months, Bhavya transitioned this role to the company’s formal knowledge management team where it could be better integrated into the other KM processes. This post originally appeared on the Avaya blog on May 15, 2013 by Carl Knerr. 995 videos, 2,750 subscribers, 356,476 video views – all in just 20 months.

Success Formula for Discussion Forums in Financial Services

Tony Karrer

They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role. at Booz Allen: The Series - Portals and KM , January 20, 2010 More Resources on Discussion Forums, Communities: Forums vs. Social Networks? I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank.

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Top Posts from August - Augmented Reality - Social Learning

eLearning Learning Posts

Assign people into roles. Aiding in such things as increasing positive learner attitudes and providing a social role model for interactions. Knowledge Management vs. Knowledge Creation - The Peformance Improvement Blog , August 4, 2010 Is KM dead? They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. Roles (77).

How to Make The SAAS Decision

CLO Magazine

Its law enforcement roles make protecting confidentiality important, for instance. ” K.M. Companies have much to consider when evaluating whether to buy software as a service for their learning management needs, including cost, user functionality, security and how to troubleshoot problems. Software as a service systems are slowly replacing many software functions in both large and small organizations.

KM 50

LearnTrends: Backchannel

Jay Cross

Moderator (Clark Quinn): the question is, leave KM to the propellor heads, or getting learning folks into the model. Moderator (Clark Quinn): CoP is NOT training, but 'training' (learning) folks have a role in making it work. KM, TM, etc. Moderator (Clark Quinn): there'll be a role for design, context is critical. kelly_smith01: Rummler processes instead of ADDIE = Rummler looks at the impact/role of performance to whole organization.

A day with Dave Snowden

Jay Cross

People aboard ship are trained in roles. No one with more than to roles. Ritualized roles. KM would not be necessary. Dave Snowden is a compelling storyteller, mad genius, and irascible Welshman who has pioneered the mash-up of complexity theory and management practice. Dave led a day-long seminar on his version of complexity in San Francisco today. I’m still absorbing the implications. This is brilliant, important work. Begin with Dave’s Cynefin framework.