Remote Mentoring 101

G-Cube

The key aspects of mentoring are face to face engagements, instant feedback and analysis and clear communication of goals. So how do you translate these into a remote working environment where all the above are not possible for the lack of a personal interface?

How do you build eLearning?

B Online Learning

When it comes to building eLearning, how do you do it? Do you just open up Articulate Storyline , have a look at the content that your SME has provided and then just start building it? Do you import a bunch of PowerPoint slides, add a player skin with the obligatory Next and Previous buttons, attach some word documents as resources, and then hit publish? Do they need to be assessed to prove their understanding has changed? So how do we do that well?

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Get on board with reverse mentoring

CLO Magazine

One such practice is to encourage and support reverse mentoring and incorporate it as a norm within your organizational culture. What is reverse mentoring? Typically, in a mentoring relationship the mentor is someone who has more experience in a particular area or in their career and who provides guidance to a mentee with less experience. Implementing reverse mentoring is one of many opportunities for organizations with a multigenerational workforce.

Need Help Developing Soft Skills? Get a Mentor

CLO Magazine

We’re all obsessed with being connected, but we don’t seem to do so well when it comes to actually connecting with one another. However, gaps in soft skills continue to be a problem in today’s work environment. Employers know they can’t overlook the lack of these soft skills within their workforce, and employees know they may need help improving in these areas. Mentoring can help. Listening skills: Mentoring relationships rely heavily on good listening skills.

Discovering 3 new faces of mentoring

Matrix

Mentoring is definitely not a recent concept. The benefits of having good mentoring programs within the organization are great. Mentoring encourages the development of a corporate learning culture , a culture where employees take an active role in the dissemination of knowledge and best practices among peers. The new faces of mentoring. Group mentoring. Micro mentoring. It’s a common misconception that Millennials do not trust hard-earned expertise.

4 Simple Steps That Boost Workforce Performance

Avilar

High performing organizations understand that success depends on the knowledge and skills of their employees. They also realize that formal education doesn’t entirely prepare employees with the appropriate skills needed to perform optimally within their specific industry or organization. A great place to start is with a competency model followed by gaining an understanding of what employees know and what they don’t know.

Coaching Employees to Improve Performance

Unboxed

Coaching employees to improve performance starts with effective leadership. Did you know that coaching employees can actually boost productivity and create more positive morale? It’s difficult for employees to improve performance without detailed feedback on a regular basis.

Learning Vs. Performance -- The Dichotomy

ID Reflections

The focus has moved from “learning” to “performance”. Training wasn’t necessarily leading to the desired performance outcome anymore. It’s rapidly becoming evident that training will increasingly have a tiny role to play in workplace learning and performance. I will instead focus on few other aspects that we (L&D) miss out or don’t focus on enough when thinking of workplace performance in the Knowledge Era. That is, it has a direct impact on performance.

Re-thinking Learning and Performance from a Business Standpoint

ID Reflections

Yesterday, I wrote a post on Learning vs. Performance – the Dichotomy. It was more of a theoretical exposition on why learning doesn’t necessarily translate into performance, and delved into some of the psychological and behavioral aspects of the same. Why is it that learning and training don’t translate into performance? Why are employees still not performing as expected? What should L&D do about it? Performance looks for the gaps in business.

Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Further, CLOs need to know how learning drives business-centric concerns like revenue and market penetration. A focus on learning objectives versus business objectives: Learning leaders should use training needs assessments to identify skill gaps and pain points. Leaders also can be valuable mentors and coaches.

Mentoring Millennials to Teach Hard to Come by Soft Skills

Training Industry

It’s the "Young Employee Dilemma" that's creating a gap between potential and performance. Mentoring We need millennials for their innovation, passion and technology know-how. Mentoring gives young professionals the opportunity to talk candidly and learn from someone older and more experienced, in a relaxed environment. Celebrate the training’s completion, and invite each employee to mentor new staff themselves.

How to Overcome Government Performance Management Challenges

Avilar

On paper, it looks like the federal government has the right formula for performance management – an ongoing cycle of planning, monitoring, developing, rating and rewarding employee performance. Yet the country’s largest employer is beset with an older workforce that’s looking to retire and leave a wake of skills gaps behind. However, improving employee performance is a big initiative. The first phase of OPM’s performance management cycle is Planning.

Coaching can help fill the soft skills gap

CLO Magazine

Knowledge transfer and skill building happen in a variety of ways: formal education, self-directed learning, training, mentoring, executive coaching, job rotation, etc. Companies spend time and effort developing leaders, but the return on investment is often questionable or the company doesn’t know how to measure it. The Soft Skills Gap. The HBR authors also acknowledge a gap on most learning platforms and in the traditional leadership development landscape.

Inclusion and the New Workplace: A Conversation with Author Jennifer Brown

Chronus

Often, we don’t know that these are biased decisions until they’re brought to our attention, which can perpetuate inequality in a company. On the flipside, the person experiencing discrimination is left feeling confused and powerless to do anything. Jennifer: I don’t think organizations should do unconscious bias training unless there is also training that specifies inclusive behaviors. We need to develop different relationships through mentoring and sponsoring programs.

Cammy Beans Learning Visions: Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do!

Learning Visions

Tuesday, September 22, 2009 Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! Live session with Brent Schlenker: Marketers and Game Developers Know More About Learning Than We Do! How do we use new and emerging technologies in the learning space? Point of today’s conversation: talking training, design and development if a marketing person were doing it. What are they doing that’s different?

Do You Use Training as a Security Blanket A Systems Approach to Improving Performance

Training Industry

I’d like to conduct a team-building activity and a course on customer service to help improve performance.” I am, however, going to present a systems approach to improving performance. Leverage training as a solution when knowledge or skill gaps exist. This tells me that at one time, the team was performing well or, at the very least, meeting standards. It also tells me that the team knows how to do the work. I know this stuff already!”

Everything You Need to Know About Women Empowerment at Work

ProProfs

“Empowering women isn’t just the right thing to do—it’s the smart thing to do,” Barack Obama said once on International Women’s Day. Working women in organizations put as much effort at work as men do, but often fail to get the due appreciation. To facilitate women in their career, 71% of female respondents find mentoring or sponsorship at senior management level would be a helpful measure, while 48% would like to have training programs.

Soft Skills and Cultural Divides: How One Mentor Helps Proteges Navigate Tough Challenges

Everwise

They didn’t have performance reviews, regular feedback or employee engagement. After a decade in the industry, Hirsch says, “I started to coach and mentor the chemists under me. A mentor trying to help a protégé develop soft skills needs to understand social dynamics and psychology so well they can see the whole picture from just a subjective glimpse. Why do you mentor? What do you get out of the experience? How do you go about teaching soft skills?

Corporate Onboarding Programs: What You Need to Know

Roundtable Learning

They feature everything from strategy discussions to technical training — anything your new hires need to do their job comfortably and completely. And they want to be equipped with the resources to do their best work. Outlining goals and performance expectations with the direct manager.

Mentoring or Coaching: What’s Best for Your Company?

CLO Magazine

Mentoring and coaching strategies translate to better employee engagement and retention. But it pays to know the key differences between coaching and mentoring to implement an effective program. Today we’re faced with a serious talent gap and, with the improving economy, greater difficulty in recruiting highly skilled employees to fill those positions. There is a difference between coaching and mentoring.

Need to Combine E-Learning with Mentoring? Here’s a Simple Solution.

Rapid eLearning

Recently someone asked how to combine their mentoring program with elearning courses. But the ideas in this post could work in any type of training program that includes some sort of mentoring or peer coaching. The peer coach also has her own job to do. So instead of putting them to work right away, we spend time teaching them the parts of the machine and how to do preventive maintenance. Give the person a schedule that lets them know what they will be learning.

Bridging the Gap: Addressing Barriers to Women in Leadership

Everwise

Borges noted that women statistically receive more vague feedback (if they get any feedback at all), and this makes it hard to know what to continue, what to change, and how to change it. Developing an organizational structure for performance management and career planning, including clear and measurable criteria for advancement, will create a culture that provides a more even footing for men and women seeking promotion. “I I don’t know if the trade-offs are worth it.

Beyond the hype: What you really need to know about digital learning this year

Learning Pool

Talking about the ‘war for talent’ might sound like a well-worn cliché but the reality today is that there are new roles emerging all the time and skills gaps opening up like never before. Focus first on how you can positively impact your people’s and organisation’s performance.

Learning Pathways: How to Fill Your Industry’s Skills Gap

WBT Systems

If you ever hiked up a mountain without the help of a trail, you know how frustrating and, sometimes, dangerous it can be. Learners who tell us that their goal is to start a new career will be shown a complete guide to that career including what skills they need to know, the sequence of courses that teach those skills and even pre-requisites needed to successfully master the skills,” said a Coursera product manager. No longer do they have to wonder, “Where do I begin?

Heading towards high performance

Charles Jennings

Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. At a meeting I recently attended, we spoke about the capabilities trainers need in order to succeed in their roles,” said Charles, “and one argument that came up was that there’s a group of trainers who work primarily in the classroom who don’t need to know about technology. What do people need to be able to do?

MARGIE MEACHAM – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

You are an expert instructional design and performance improvement consultant who has been continuously inspiring the world to design better and meaningful learning experiences. We know that e-learning hasn’t yet started leveraging the incredible power of the internet or the web.

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How to Ensure You Don’t Do a Starbucks

Enyota Learning

~Your customer doesn’t care how much you know until they know how much you care – Damon Richards, Customer Care Expert. Since there is no time gap between production and consumption, quality becomes paramount. If you want to create a niche for yourself in the service industry, focus on recruiting the right staff and training them so they can perform their tasks brilliantly. Do you know?

Don’t Assume Sales Managers Know How to Coach

Allego

Behind every good salesperson is an effective sales manager who mentors, coaches and supports – that’s the goal, anyway. But most people aren’t born sales managers; often, they move up the ranks from top performing sales rep to a leadership role, so they typically need guidance and training. The present coach asks good questions rather than telling reps what to do. The caring coach wants to know the names of children and pets, and takes an interest in their hobbies.

How Do You Teach Innovation?

CLO Magazine

To do that they need a workforce that has the skills to solve customer problems by creating new and more innovative products and services. Companies that can do it have the potential to become leaders in their industries — while those that can’t risk joining the likes of Kodak, Blockbuster and other formerly successful companies that ultimately failed because they did not evolve in response to changing times.

How We Measure: Utilizing Learning Technology to Measure Performance Impact

Instilled

Measuring performance consistently can help us discover gaps in our learning process and identify where learners are meeting challenges, missing key information, or feeling inspired. This data can then be used to develop content that is similar to the well-performing materials.

The Hidden Benefits of Keeping an Updated Skills Inventory

Avilar

Do you know what skills your people have today? Here’s how (and why) to do it. To discover what skills your employees have – and don’t have – review skill inventory and skill gap reports for individuals and teams. Your reports will tell you where your employees’ skills are the strongest, where they’re weak, and where you have gaps. Identify the skills gaps that can be filled by new employees. Avoid being caught off guard by a future skills gap.

How to Make Your Workforce Development Program Work for You

KnowledgeCity

Is your company experiencing a skills gap ? Today’s younger workforce have grown up knowing technology, apps and the global economy move at such a rapid pace skills can become outdated within months or even weeks. In order for them to be able to do their jobs effectively, constant, up-to-date training is a must. If they do not receive training from their jobs, they will look elsewhere for it, leaving your company in the lurch. . Provide mentoring programs.

How to Win the War for Talent with Competencies

Avilar

We know that learning and development is a big part of the employee experience for workers of all ages and experience levels. Younger workers, especially, are eager to know what’s needed to move into a desired position. The easier you make it for employees to know what skills and competencies they need to master, the better they can focus on closing their skill gaps and gaining valuable experience.

Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. This includes strategies like role play, coaching, and mentoring.

The State of Instructional Design

Tom Spiglanin

The challenge now is how best to do this when, at the same time, employees are also nearly always working as work and life become fused. Approaches may continue to include mentoring or traditional instructor-led options, plus the latter’s online counterpart, e-learning. They may also include online social components, performance support options, Internet-based resources, internal proprietary content, video, learner-produced content, and much more. Just do it.

How Do You Get Leaders to Change?

CLO Magazine

Once the goal for the change is clear, the person must receive some sort of learning support or instruction on how to do the new behavior. Most leaders will agree that they often do not get the kind of attention they need to initiate substantial change. “When a gap has been identified, we expect them to be able to make the shifts on their own. “They need to know how it will help today, right now,” Grimshaw said. • What are you doing right now?

How This Citizen Of The World Applies His Experiences Towards Mentorship

Everwise

As a mentor for Everwise, Wade uses his experience as a citizen of the world to push his proteges to challenge their perspectives and the status quo. Read on to see just how Wade approaches his career, mentoring, and his own development. You’ve spent a lot of time coaching and mentoring others both outside and within organizations where you work. What themes do you see emerging? You’ve written about learning from those you mentor. Can you truly do that?

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