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Evaluating Training – Capturing the Benefits Aspect of ROI

Obsidian Learning

But because short term priorities always seem to take precedence, it is typically something we plan to do better in the next course, or maybe next month, or even next year. Reactions to a learning event are important and the happy sheets do serve a purpose, but will they really provide enough hard data for informed decision making when greater investment in training is needed, budgets are cut, competition for resources is fierce, and times get tough?