Racial Bias or Workplace Sexual Harassment – Why eLearning is an effective solution.
APRIL 26, 2018
The recent incident at Starbucks, which involved two African American customers, has created quite a storm. This article doesn’t focus on the controversy around whether it was racial bias or unconscious bias. Perceived discrimination could happen anywhere - at work, the park, or even on the train. The only difference is the manner in which your employees deal with customers. An ideal mix of training on these matters could be: Module.