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Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Navigating the maze of challenges in this sector requires a good understanding of sales performance gaps in order to drive continuous improvement. Understanding Sales Performance Gaps A performance gap refers to the difference between the current performance level (present state) and the optimal or desired performance level (future state).

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Demystifying Why Leadership Development Often Fails

PDG

Not Recognizing the Knowing-Doing Gap Let’s face it: a lot of new leader readiness programs don’t do enough to prepare leaders for the realities of the job. The “knowing-doing gaprefers to the disparity between what individuals know they should do and what they actually do in practice.

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Balancing innovations and implementation

Janet Clarey

Maintaining status quo (knowing-doing gap). Klein and Knight offer the following key factors: High quality implementation policies and practices in place. Reference: Klein, K.J. & I'm not the boss but a peer?]. Time consuming, expensive, drag on performance (in the short run). impatience issue]. 243-246.

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Free L&D webinars for July 2019

Limestone Learning

Emotional intelligence (EI or EQ) is a fundamental part of that competency because it’s linked to quality workplace relationships. Monday, July 8, 2019, 11AM – 12PM PT: Emotional Intelligence: A Key Component of Effective Coaching (Free for ATD members) To be successful, leaders at all levels of an organization must be competent coaches.

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