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Study: Enhanced Employee Development Needed in 2013

CLO Magazine

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. • Reorient Managers to Guide and Empower Knowledge Workers : Focus managers on removing complications that arise in a less routine, more ambiguous work environment.

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Decisions, decisions. Business decisions.

Jay Cross

Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. A great industrial worker might be half again as productive as his middle-of-the road peer. These people need the room to excel.