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The foundations of innovation in L&D

E-Learning Provocateur

So my first building block is a third-party content library. So my second building block is an in-house knowledge base. Whether the underlying technology is an intranet, CMS or wiki, again the pedagogical purpose is the same: to provide your people with on-demand access to bespoke content that improves performance.

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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. While it’s true that a comprehensive knowledge base is crucial, the key lies in training employees right the first time and educating them on the resources available.

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15 ways a successful LMS for onboarding can ramp velocity for your organization ???

Docebo

The quicker they can retain the information they need, the quicker they’ll be able to perform on their end for the business. Improve channel partner performance. Improve performance . It’s not enough to have a knowledge base or library of resources for your customers (although, this is a good start). .

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Leveraging the power of AI to close skill gaps

Learning Pool

In this article, we will explore the steps you need to take to effectively detect and overcome skill gaps using AI, as well as how automation can support personalization. Not to mention that Machine Learning technologies can keep track of each employee’s performance, gathering valuable insights on the progress of their learning journey.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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A quick guide to knowledge sharing (L&D)

Learning Pool

The challenge then is to capture that informal and experiential learning so that it can be shared more widely, verified, standardized, and become part of the organization’s knowledge base. 8 ways to build a knowledge-sharing culture. Create a support library: You need a place to store and curate user-generated content.

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Unlock the benefits of artificial intelligence in training

TalentLMS

Here are a couple of ways artificial intelligence is improving life at work: Customer support: AI-powered chatbots can schedule meetings, manage emails, and handle customer support. Recruitment: AI-based tools can analyze resumes, evaluate candidates’ skills, and predict future job performance.