TechSmith Camtasia

JULY 29, 2013

For example, the user assistance team created a series of training videos for Snagit when we saw customers struggling with simple tasks. Another recent example is where the technical support team redesigned our support website to make the knowledge base more searchable and accessible.

TechSmith 61

TechSmith Support Tutorial Customer Service 61

TechSmith Camtasia

JANUARY 26, 2016

The TechSmith support team, however, has a secret weapon: Snagit. Snagit works wonders for support. In this post, I’ll go through the top four ways Snagit can help your support team limit email back and forths and reduce your average handle time. Bulk up your knowledge base. That’s huge! No problem.

SnagIt 40

SnagIt Performance Support Help Support 40

Learning Visions

MAY 20, 2009

We review 150 developers in our custom content knowledge base and identified 550 vendors that produce custom courseware. A few weeks ago I did a very informal query on Twitter, asking people what were their favorite eLearning brands. Or maybe the question was, what brand names come to mind when you think about eLearning?

Brandon Hall 100

Brandon Hall Corporate eLearning eLearning Consultant Moodle 100

TechSmith Camtasia

SEPTEMBER 12, 2017

TechSmith’s tech support team uses Snagit to create screenshots, screencasts , and even an occasional GIF. #2: As an added bonus, if you are using Snagit to create visuals for something a bit more permanent—say, a knowledge base article, as opposed to a disposable email—you can easily create a localized version of your screenshot.

Support 81

Support SnagIt Teams Screencast 81

TechSmith Camtasia

SEPTEMBER 12, 2017

TechSmith’s tech support team uses Snagit to create screenshots, screencasts , and even an occasional GIF. #2: As an added bonus, if you are using Snagit to create visuals for something a bit more permanent—say, a knowledge base article, as opposed to a disposable email—you can easily create a localized version of your screenshot.

Support 66

Support SnagIt Teams Screencast 66

TechSmith Camtasia

SEPTEMBER 12, 2017

TechSmith’s tech support team uses Snagit to create screenshots, screencasts , and even an occasional GIF. #2: As an added bonus, if you are using Snagit to create visuals for something a bit more permanent—say, a knowledge base article, as opposed to a disposable email—you can easily create a localized version of your screenshot.

Support 58

Support SnagIt Teams Screencast 58

TechSmith Camtasia

JULY 29, 2019

Hubspot ’s in-depth knowledge base makes self-service easy for their clients. With programs like TechSmith Snagit, it’s easy to add text callouts, arrows, and more to screenshots. For example, you’ll notice I’m using annotated screenshots I made with Snagit throughout this blog post. Use Visuals to Improve Understanding.

Examples 75

Examples SnagIt Tips Scanning 75

WhatFix

APRIL 26, 2023

Whatfix Adobe Captivate Articulate Storyline iSpring Suite Lectora Publisher Robohelp Camtasia CloudApp Movavi Video Editor Snagit Screenflow ShareX Movavi Screen Capture Pro Kahoot QuizGame Brainshark Talent LMS DominKnow What Is a Digital Adoption Platform? Snagit G2 Rating: 4.6/5 CloudApp G2 Rating: 4.7/5 5 Pricing: Starts at $62.99

Instructional Design 52

Instructional Design Custom eLearning Development Authoring Tools Software 52

TechSmith Camtasia

MAY 22, 2018

At TechSmith, we’ve helped customers publish over a hundred million videos over the last decade using our desktop products Camtasia , Snagit , and Jing. Many of our customers place content in learning management systems, knowledge bases, and self-hosted solutions specific to their company or institution.

Screencast 75

Screencast Platform Video Jing 75

The Training by Nelle Blog | Corporate Training and Consulting

APRIL 29, 2023

Note: These tips are applicable for helping an existing co-worker get up to speed with a process or procedure (micro knowledge-based training). Here are a few quick tips will help you get started. upper management or designated SMEs).

Compliance Training 52

Compliance Training Tips Wiki Training 52

The Training by Nelle Blog | Corporate Training and Consulting

APRIL 29, 2023

Note: These tips are applicable for helping an existing co-worker get up to speed with a process or procedure (micro knowledge-based training). Here are a few quick tips will help you get started. upper management or designated SMEs).

Compliance Training 52

Compliance Training Tips Wiki Training 52

Instancy

FEBRUARY 18, 2021

To add another dimension, user-generated learning allows learners to add their knowledge and expertise to the course content, usually through social learning. A course may look like a growing collection of microlearning content and a learning community with a searchable knowledge-base. Types of eLearning Content. Checklists.

Virtual Classroom 52

Virtual Classroom Diversity Training Blended Learning Case Study 52