Learning Pool
NOVEMBER 8, 2023
A recent survey of 8,000 businesses in the US revealed that 93% of employers reported a skills gap in IT specialists. This will require continuous training in specialist areas to upskill people as the technology and business requirements change. Intelligent data prepares us for the future Technology generates data, Big Data.
Epilogue Systems
JANUARY 11, 2024
Knowledge Base: A help desk’s knowledge base is a treasure trove of information. It’s imperative that staff can contribute to and update the content in the knowledge base as they encounter new and unique customer requests. This phase is where the real customer support magic happens.
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Epilogue Systems
JANUARY 11, 2024
Knowledge Base: A help desk’s knowledge base is a treasure trove of information. It’s imperative that staff can contribute to and update the content in the knowledge base as they encounter new and unique customer requests. This phase is where the real customer support magic happens.
Trivantis
SEPTEMBER 10, 2014
These are golden opportunities to earn money while you are picking up new skill sets and expanding your professional knowledge base. . For instance, many companies will outsource smaller tasks that require only one eLearning professional. Capitalize on emerging eLearning technologies. .
Hurix Digital
OCTOBER 31, 2023
For instance, a medical billing specialist may require in-depth training in billing software, while a nurse might focus on patient management systems. Provide Accessible Learning Resources: Offer easy access to learning resources such as user manuals, video tutorials, and a knowledge base.
Kitaboo
DECEMBER 19, 2023
Partnering with a technology specialist like KITABOO can help K12 textbook publishers digitize their content and graduate to produce highly engaging, interactive eBooks. Publishers can partner with a business with a strong knowledge base rather than hire full-time subject matter experts.
WhatFix
JULY 25, 2022
For example, a data entry specialist with strong technical skills can be reskilled into a data analyst role. For example, consider a reporting specialist that is skilled in Microsoft Access. These knowledge base software tools act as internal wikis for companies and save time by decreasing HR questions and support tickets.
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