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Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. That’s how we use Google and corporate wikis and instant messenger. I would say that they come closer to knowledge management than performance support.

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LCB Question for December - Past Year, Present Challenges, Predictions

Tony Karrer

And this experience kept coming all during the year with Wikis, and more ( Incredibly Cool! Vision of Future of Application and eLearning Development ) I found myself no longer recommending the use of RoboInfo or other similar programs for reference materials. Wikis are way better even if the end-users don't edit.