Subject Matter Experts: The Key to Knowledge Transfer
JULY 24, 2019
And whether it’s helping customers and clients or sharing their insider knowledge with peers, SMEs play a vital role in your organization. In this post, see how you can identify internal SMEs and capitalize on their expertise to create and share knowledge across multiple channels. SMEs should have proven knowledge and backgrounds in their respective areas of interest. How to Identify Internal SMEs and Capture Knowledge. The Bottom Line: SMEs & Knowledge Management.