Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. Focused on knowledge workers–people who use digital info in their jobs. Who doesn’t this work for? not knowledge workers. MORE

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need? Knowledge Work - the ability to search for, synthesize, and disseminate information as part of work processes that captures personal value, builds network, and collects appropriate feedback Would it be fair to say that we have a responsibility to build these skills in ourselves? MORE

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). Interestingly, I think the algorithms that Google relies on for searching the public web (based on incoming links) will not work nearly as well as older algorithms based on frequency, semantic interpretation and other techniques. MORE

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. Tags: simulations Learning at Work Education MORE

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people. In these cases, a new kind of conversation, distributed work is required. As a side note, the Work Literacy browse search feature worked great for me today. MORE

Unfortunately, you can ask all you want, you will still be doing a lot of work with LMS products this year. Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. The Big Question this month are Predictions for Learning in 2008. Here are my predictions, but realistically they are more about trends in eLearning and eLearning Software. MORE

really was all about new work skills - skills we should be learning. Actually, it's also about the fact that there's not really new work as much as there is new work skills. Work Skills Changing Most of us who used to use these things know somewhat know that they really aren't in use anymore. In presentations, I often will cite this as an example of the kinds of changes in work skills that have occurred and are constantly occurring. MORE

tools to improve your performance as a knowledge worker. This was a major reason that I started down the path with Work Literacy. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. Last week I had a presentation around using Social Media and Web 2.0 MORE

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. In this keynote, Dr. Tony Karrer will look at the transformation of knowledge work into concept work and the implications for the roles and responsibilities of learning professionals. MORE

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. A social grid has formed that provides concept workers new work methods. MORE

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable. MORE

I believe that workplace learning is intimately bound within the organisational context: knowledge workers innovate solutions to real-world problems. Tags: e-learning knowledge work Social Constructivism social learning Vygotky workplace learning Social Learning in the Workplace 1 is a post from: E-Learning Curve Blog. MORE

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers. MORE

I’m curious about this segment, as the majority of applications that are shown for wearables are typically busy professionals who need a watch because they can’t even take the time to look at their phone, but here’s a lot of different types of work out there, and yet the emphasis is often on the knowledge worker. There are things about manufacturing work that sets it apart from knowledge work. Physically demanding work. MORE

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. To thrive under these conditions, employees must be immune to the complexities of change, willing to collaborate with a broad range of individuals and be able to apply sound judgment in increasingly knowledge-based roles. MORE

Work vs play : Characteristically, deliberate practice feels more like work and is more effortful than casual performance. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.) MORE

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. A lot of people who are concept workers use Google every day and have no idea that the ~ operator even exists. Tilde Effect - gap between available tools and methods and the average capabilities of concept workers due to the ad hoc nature of work skills acquisition. MORE

He also knows ‘what works’ in the world of strategic talent. Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. Factors such as changing organisational structures and evolving work practices are important drivers. Charles: We now know that people learn more about their work informally than they do formally. MORE

I've recently been talking to people about evaluating performance of Concept Workers. Evaluating concept worker performance is an interesting challenge: No right answer - Most often there is no single right answer. MORE

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Learning 2.0 - The Things How we read online. - MORE

It’s human nature to accept knowledge that’s universally propagated. Critical theorists argue that knowledge is shaped by human interests of different kinds, rather than standing ‘objectively’ independent from these interests.&#. We live in a knowledge economy. MORE

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. MORE

However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 Interesting post. Horizontal technologies for learning. In the eLearning sector many vendors have created eLearning solutions primarily for educational institutions. MORE

Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0, Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0 MORE

Mostly, business as usual at work and crisis situations at home took my time and attention. Because I love what I do (and I am hugely fortunate in that sense), it’s very easy to let my work consume me and my time. Much has been written about priorities and work life balance — especially for women. To be connected to colleagues and co-workers, be in office as much as possible. To strike a work-life balance, work from home as much as possible (most of the time). MORE

Using SharePoint before, during and after courses This typically takes the form of sharing best practices, code examples, templates, links; posting announcements; having discussions; showing calendar items; supporting student profiles; supporting student project work; sharing notes, documents; providing course content. But in discussions there were often distinctions based on what the work team or CoP expected. I've been having fabulous conversations about using SharePoint. MORE

Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up? It’s interesting at the end of the year to go back through blog posts to see what my Best of 2009 is. I’ll also do a post similar to my post last year 2008 2009 that will look at my 12 eLearning Predictions for 2009. But for now, let me just focus on my Best of 2009. MORE

But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. Yes, there are times that Knowledge Workers will step away from day-to-day activities to go do developmental learning activities that may not be directly related to their day-to-day knowledge work. MORE

Peter Drucker’s six factors for knowledge worker productivity are core principles for designing learnscapes. Knowledge worker productivity demands that we ask the question: “What is the task?&#. It demands that we impose the responsibility for productivity on the individual knowledge workers themselves. Knowledge workers have to manage themselves. MORE

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Over the past few years, I spend part of December going back through my blog to recap a bit of what some of the key things I’ve learned over the course of the year. MORE

June 1, 2008 was when Work Literacy Launched. In my Ten Predictions for eLearning 2008 , my last prediction was: Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. MORE

Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. MORE

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work. MORE

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire. MORE

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. And I consider knowing how to effectively use LinkedIn to be a core Work Literacy. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%. How many of you get really high value from LinkedIn? - MORE

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. In June 2008, Work Literacy Launched. I’m convinced that we are all struggling to have our Work Skills Keep Up. Each of these allowed me to fast forward my learning and share knowledge effectively. And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. Work Event? MORE

What works in my marriage won't necessarily work in -- and may even damage -- yours. Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. MORE