Knowledge Worker Problem-Solving Approach

The E-Learning Curve

Knowledge working is bound within the organizational context: knowledge workers use their skills and experience to innovate solutions to real-world problems Continue Reading → The post Knowledge Worker Problem-Solving Approach appeared first on E-Learning Curve Blog.

Thinking like a Knowledge Worker

The E-Learning Curve

Returning again to a topic I looked at recently, here's some insights to thinking like a knowledge worker Continue Reading → The post Thinking like a Knowledge Worker appeared first on E-Learning Curve Blog. Knowledge Work Organizational Learning Workplace Learning approaches to learning constructivist learning e-learning knowledge worker mindmap performance enhancement

The Half-Life of Knowledge Workers

The E-Learning Curve

I'm discussing the current role of knowledge workers, how it's changing, and will propose a definition for a new type of digital worker that's emerging Continue Reading → The post The Half-Life of Knowledge Workers appeared first on E-Learning Curve Blog.

Knowledge Workers and the Corporate Learning Environment

The E-Learning Curve

The 21st century corporate learning environment is an ecosystem of services, tools, technologies, and processes that support knowledge workers. Continue Reading → The post Knowledge Workers and the Corporate Learning Environment appeared first on E-Learning Curve Blog.

The unbearable lightness of knowledge working

The E-Learning Curve

Here’s an interesting article that’s been rattling around the web for a while now, but worth revisiting: according to Jared Sandberg at the WSJ – In the Information Age, so much is worked on in a day at the office… Continue Reading → The post The unbearable lightness of knowledge working appeared first on E-Learning Curve Blog. e-learning knowledge worker motivation organizational development

Knowledge Work Types

Tony Karrer

Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications.

Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

Constructivism in Workplace Learning and Development

The E-Learning Curve

Knowledge Work Learning Environment Workplace Learning Constructivism corporate learning environment holistic learning knowledge worker learning curve organizational development organizational learning workplace learningConstructivist-based workplace learning and development addresses the demands of the real world. Continue Reading → The post Constructivism in Workplace Learning and Development appeared first on E-Learning Curve Blog.

Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care). Interestingly, I think the algorithms that Google relies on for searching the public web (based on incoming links) will not work nearly as well as older algorithms based on frequency, semantic interpretation and other techniques.

Workplace Learning: Developing Effective Teams

The E-Learning Curve

Knowledge Work Workplace Learning corporate learning environment holistic learning knowledge worker learning curve organizational development organizational learning team development workplace learningOne of the key functions of the corporate learning environment must be to support the development of individual expertise to create effective team performance.

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Workplace Learning: Mental Maps – Theory in Practice

The E-Learning Curve

Much of the real-world job of the knowledge worker is more concerned with problem setting then problem solving. Constructivism Experiential Learning Knowledge Work Workplace Learning Argyris constructivism. schemata corporate learning environment double-loop learning knowledge worker organizational learning reflection on action reflection-in-action Schon single-loop learning workplace learning

PWLE Not PLE - Knowledge Work Not Separate from Learning

Tony Karrer

But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. Yes, there are times that Knowledge Workers will step away from day-to-day activities to go do developmental learning activities that may not be directly related to their day-to-day knowledge work.

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Social Learning in the Workplace 1

The E-Learning Curve

Workplace learning is bound within the organisational context: knowledge workers innovate solutions and social learning is a mechanism to do this. Constructivism E-Learning Knowledge Work Workplace Learning knowledge work Social Constructivism social learning Vygotky workplace learningContinue Reading → The post Social Learning in the Workplace 1 appeared first on E-Learning Curve Blog.

Constructivism 6: Social Learning

The E-Learning Curve

One of the primary conditions of knowledge working is the social learning aspect.

Social Learning in the Workplace 1

The E-Learning Curve

I believe that workplace learning is intimately bound within the organisational context: knowledge workers innovate solutions to real-world problems. Tags: e-learning knowledge work Social Constructivism social learning Vygotky workplace learning Social Learning in the Workplace 1 is a post from: E-Learning Curve Blog.

Instructional Design 101: Six Rules for Writing

The E-Learning Curve

Following a series of posts on Knowledge Work and Knowledge Workers, I'm about to embark on a major series of articles on the topic of Instructional Design.

Employee Empowerment—How It’s Done and Why You Should Care

Vitalyst

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers.

Concept Worker

Tony Karrer

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work.

ASTD TechKnowledge

Tony Karrer

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. In this keynote, Dr. Tony Karrer will look at the transformation of knowledge work into concept work and the implications for the roles and responsibilities of learning professionals.

Productivity advice from the sage

Jay Cross

Peter Drucker’s six factors for knowledge worker productivity are core principles for designing learnscapes. Knowledge worker productivity demands that we ask the question: “What is the task?&#. It demands that we impose the responsibility for productivity on the individual knowledge workers themselves. Knowledge workers have to manage themselves.

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers.

2009 Top Posts and Topics

Tony Karrer

Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up? It’s interesting at the end of the year to go back through blog posts to see what my Best of 2009 is. I’ll also do a post similar to my post last year 2008 2009 that will look at my 12 eLearning Predictions for 2009. But for now, let me just focus on my Best of 2009.

Taking Stock and Making Choices: Working from home and other such stuff

ID Reflections

Mostly, business as usual at work and crisis situations at home took my time and attention. Because I love what I do (and I am hugely fortunate in that sense), it’s very easy to let my work consume me and my time. Much has been written about priorities and work life balance — especially for women. To be connected to colleagues and co-workers, be in office as much as possible. To strike a work-life balance, work from home as much as possible (most of the time).

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Evaluating Performance of Concept Workers

Tony Karrer

I've recently been talking to people about evaluating performance of Concept Workers. Evaluating concept worker performance is an interesting challenge: No right answer - Most often there is no single right answer.

Share Best Practices - Patterns

Tony Karrer

What works in my marriage won't necessarily work in -- and may even damage -- yours. Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results.

Horizontal Learning

Tony Karrer

However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 Interesting post. Horizontal technologies for learning. In the eLearning sector many vendors have created eLearning solutions primarily for educational institutions.

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Seven Things I Learned This Year

Tony Karrer

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Over the past few years, I spend part of December going back through my blog to recap a bit of what some of the key things I’ve learned over the course of the year.

LearnTrends: Microlearning

Experiencing eLearning

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. Focused on knowledge workers–people who use digital info in their jobs. Who doesn’t this work for? not knowledge workers.

Wearables in manufacturing training situations

Spark Your Interest

I’m curious about this segment, as the majority of applications that are shown for wearables are typically busy professionals who need a watch because they can’t even take the time to look at their phone, but here’s a lot of different types of work out there, and yet the emphasis is often on the knowledge worker. There are things about manufacturing work that sets it apart from knowledge work. Physically demanding work.

Tapping the Social Grid - Free Webinar

Tony Karrer

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. A social grid has formed that provides concept workers new work methods.

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Study: Enhanced Employee Development Needed in 2013

CLO Magazine

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. To thrive under these conditions, employees must be immune to the complexities of change, willing to collaborate with a broad range of individuals and be able to apply sound judgment in increasingly knowledge-based roles.

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Learned about Learning in 2009

Tony Karrer

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. In June 2008, Work Literacy Launched. I’m convinced that we are all struggling to have our Work Skills Keep Up. Each of these allowed me to fast forward my learning and share knowledge effectively. And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. Work Event?

PWLE 100

Using SharePoint

Tony Karrer

Using SharePoint before, during and after courses This typically takes the form of sharing best practices, code examples, templates, links; posting announcements; having discussions; showing calendar items; supporting student profiles; supporting student project work; sharing notes, documents; providing course content. But in discussions there were often distinctions based on what the work team or CoP expected. I've been having fabulous conversations about using SharePoint.

Needed Skills for New Media

Tony Karrer

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need? Knowledge Work - the ability to search for, synthesize, and disseminate information as part of work processes that captures personal value, builds network, and collects appropriate feedback Would it be fair to say that we have a responsibility to build these skills in ourselves?

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ASTD Follow-Up

Tony Karrer

Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0, Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

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Adaptive Thinking, Deliberate Practice, and Complexity

ID Reflections

Work vs play : Characteristically, deliberate practice feels more like work and is more effortful than casual performance. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.)

Work Skills Keeping Up?

Tony Karrer

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. A lot of people who are concept workers use Google every day and have no idea that the ~ operator even exists. Tilde Effect - gap between available tools and methods and the average capabilities of concept workers due to the ad hoc nature of work skills acquisition.