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New Work and New Work Skills

Clark Quinn

He told me that they used to ship truck loads of cards to libraries every day. It was quite a while ago when libraries began to put signs on card catalogs telling patrons that they are no longer updating them. A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work.

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Work Skills Keeping Up?

Tony Karrer

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Our last formal learning used card catalogs, microfiche readers, Xerox machines, libraries, etc.

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Learning for the 21st Century

Jay Cross's Informal Learning

Workers were then expected to do them; the less variation, the better. Innovation was not a worker’s responsibility. In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work. A superlative industrial worker was 25% more productive than average.