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Can Humans Outperform AI in Knowledge Work?

TLNT: Training and L&D

We all know that artificial intelligence is a powerful thinking machine, which makes us all concerned about whether AI will take knowledge work away from us humans. Indeed, we have seen mechanical AI replace people in factory jobs, so it’s natural to worry about the future of knowledge work. .

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Facilitating Knowledge Work #wolweek

Clark Quinn

In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.

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Knowledge Work Types

Tony Karrer

To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications.

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The unbearable lightness of knowledge working

The E-Learning Curve

Here’s an interesting article that’s been rattling around the web for a while now, but worth revisiting: according to Jared Sandberg at the WSJ – In the Information Age, so much is worked on in a day at the office… Continue Reading → The post The unbearable lightness of knowledge working appeared first on E-Learning Curve (..)

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The unbearable lightness of knowledge working

The E-Learning Curve

Here’s an interesting article that’s been rattling around the web for a while now, but worth revisiting: according to Jared Sandberg at the WSJ – In the Information Age, so much is worked on in a day at the office… Continue Reading → The post The unbearable lightness of knowledge working appeared first on E-Learning Curve (..)

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5 Common Mistakes Of Online Course Creators And How To Overcome Them

eLearning Industry

We live in the age of knowledge work and information-based economy. Skills and knowledge are just as marketable today as any physical goods – probably more so. The good thing about it is that there are hardly any people out there who don’t have some knowledge that would be valuable for others.

Course 95
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Personal Learning Knowledge Work Environment

Tony Karrer

What this has come to make me realize is that for the vast majority of knowledge workers (including myself), there should be no separation between my Personal Learning Environment (PLE), my Personal Knowledge Management system, and my day-to-day set of tools that enhance my knowledge worker productivity.

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Changes in Knowledge Work and Implications for Workplace Learning – The Keynote That Wasn't

Tony Karrer

The conference has a diverse attendee list and I was very much looking forward to my keynote presentation: Changes in Knowledge Work and Implications for Workplace Learning. I was supposed to be in Vancouver right now for the eLearn Conference.

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Search - Implications on Knowledge Work

Tony Karrer

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care).

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The reality of knowledge work

The Learning Circuits

So I spent an hour doing knowledge work. "I can't believe I have to go get gasoline for this new-fangled automobile. Why Bessie just needed some grass." Or even, 'why does the hardware store sell me these grass seeds that will need to be mowed once a week?' What was I belly-aching about?

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Links for 2008-06-23 [del.icio.us]

Clark Quinn

Knowledge work as craft work. Knowledge work takes us back to a world of craft work practices. The "symbolic analysis" that Robert Reich identifies as the essence of knowledge work is designed to create the one-of-a-kind results that characterize craft products.

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Knowledge Worker Problem-Solving Approach

The E-Learning Curve

Knowledge working is bound within the organizational context: knowledge workers use their skills and experience to innovate solutions to real-world problems Continue Reading → The post Knowledge Worker Problem-Solving Approach appeared first on E-Learning Curve Blog.

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Workshop Exercise Design - Help Needed

Clark Quinn

I've just posted Identify Knowledge Work Tasks - Workshop Exercise which describes a workshop exercise that I'm considering using in several different workshops. Please help: Identify Knowledge Work Tasks - Workshop Exercise. I feel like it makes a lot of the discussion more concrete. but I digress.

Exercise 100
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Work Literacy Launch

Clark Quinn

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. In fact, we all have blind spots.

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Instructional Design 101: Six Rules for Writing

The E-Learning Curve

Following a series of posts on Knowledge Work and Knowledge Workers, I'm about to embark on a major series of articles on the topic of Instructional Design. Continue Reading → The post Instructional Design 101: Six Rules for Writing appeared first on E-Learning Curve Blog.

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Links for 2008-09-08 [del.icio.us]

Clark Quinn

How Common Craft Stopped Doing Client Work, In Plain English - ReadWriteWeb. The FASTForward Blog » Knowledge work and micro-processes: Enterprise 2.0 Training Method Trends : eLearning Technology. Blog: News, Coverage, and Commentary.

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8 Exciting Features of an LMS to Provide Learners a Collaborative Experience [Infographic]

CommLab India

In collaborative learning, people gain knowledge working in groups. Several research studies have proven collaborative learning to be very effective as it improves thinking skills and enhances leadership capabilities. A Learning Management System (LMS) has many features to augment social learning at the workplace.

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Links for 2008-06-21 [del.icio.us]

Clark Quinn

No Straight Lines / A conversation on the nature of knowledge work. Discuss various arguments on why the term knowledge worker is outdated. Ten Ways to Turbocharge Your E-Mails. Here are ten things you can do today to begin refining the way you communicate in email.

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Constructivism 6: Social Learning

The E-Learning Curve

One of the primary conditions of knowledge working is the social learning aspect. Knowledge workers can learn by collaborating with their peers with similar skill sets and in project teams which require knowledge workers from different disciplines to cooperate in the implementation of solutions.

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L&D Value

Clark Quinn

The ability to execute optimally is being increasingly outsourced, as my colleague Harold Jarche aptly points out, and the only real value in the organization is going to come from the knowledge work, the important decisions, that will come from people.

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2009 Top Posts and Topics

Tony Karrer

Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up?

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Social Learning in the Workplace 1

The E-Learning Curve

I believe that workplace learning is intimately bound within the organisational context: knowledge workers innovate solutions to real-world problems. Tags: e-learning knowledge work Social Constructivism social learning Vygotky workplace learning. Social Learning in the Workplace 1 is a post from: E-Learning Curve Blog.

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Social Media for Knowledge Workers

Tony Karrer

That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. eLearning Technology.

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Managers Need Empathy in the Digital Age

The Performance Improvement Blog

With much of the routine work being done by machines, people are being freed up to do knowledge work which requires more and higher quality interpersonal interaction than ever. One might think that in this age of automation and robots, that the quality of human interaction and mutual understanding are becoming less important.

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Taking Stock and Making Choices: Working from home and other such stuff

ID Reflections

This taught me a few things about work, technology and myself. Work —complex knowledge work requires solitude as well as collaboration. And as Daniel Pink has pointed out in his now legendary book, Drive , internal motivation is one of the driving forces of creative knowledge work.

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Concept Worker

Tony Karrer

But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work. They will occasionally encounter unusual situations and then need to do more conceptual knowledge work. In other words.

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ASTD TechKnowledge

Tony Karrer

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. Learning 2.0

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The Benefits of Using an Employee Skills Database for Organisational Strategy

Acorn Labs

When you have the right people with the right skills and knowledge working on a project, the project is more likely to succeed, with increased productivity, positive team dynamics and decreased attrition rates leading to happy clients and customers and greater returns for your business.

Skills 52
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Augmenting Human Intellect: Vale Doug Engelbart

Clark Quinn

He realized that the problems the world was facing were growing exponentially, and that our only hope was to learn at a similarly exponential rate, and decided that helping humans accomplish this goal was a suitable life’s work. His solution was so all-encompassing that most people only get their minds around a small bit of it.

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Workshop Exercise Design - Help Needed

Tony Karrer

I've just posted Identify Knowledge Work Tasks - Workshop Exercise which describes a workshop exercise that I'm considering using in several different workshops. Please help: Identify Knowledge Work Tasks - Workshop Exercise I feel like it makes a lot of the discussion more concrete. but I digress.

Exercise 100
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Work Literacy Launch

Tony Karrer

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. In fact, we all have blind spots.

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Dilbert Warns Me About Work Literacy

Tony Karrer

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.

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What is the Important Work?

Clark Quinn

In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. The fact is, our brains are really good at pattern matching, and bad at rote work. conduct useful research.

Brain 176
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Using Simulations in Corporate Training

Your Training Edge

This is again an example of where knowledge works but applying it in controlled situations works even better. Speaking purely in financial or economic terms, simulations can help decision-makers deal with the results of their choices without actually spending any physical cash.

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The Top 3 ingredients for motivating employees in tough times

Matrix

Not only will this increase their sense of self-worth, but there’s also a good chance it will lead to better or more informed decisions.

Trust 81
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Training Needs 5: Leadership, Talent Management, and Succession Planning Needs

Your Training Edge

Obviously this area of skills and knowledge works hand-in-hand with career development and job-related training to form a full development complement for the population. Let’s examine these areas and then discuss assessment methods.

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Mobile as Main Mode

Clark Quinn

I’m thinking mobile could become the default target design, and desktop augments will be possible, versus the other way around.

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New Work and New Work Skills

Clark Quinn

In presentations, I often will cite this as an example of the kinds of changes in work skills that have occurred and are constantly occurring. A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. Finding content was the biggest challenge.

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Revolution in Workplace Learning

Clark Quinn

You will: Learn specific methods you can use to accelerate your own knowledge work and learning Define strategies for eLearning 2.0 Tony Karrer to Greater Cincinnati to present a fun, engaging, fast-paced workshop that will allow you to use these "eLearning 2.0" methods and tools for yourself and your organization.

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Searching for Expertise - LinkedIn Answers

Clark Quinn

This is definitely a knowledge work task where talking to someone will help. I posted a query about this to several of the groups that I've joined on LinkedIn and have received about a dozen responses so far. I have yet to discover (through further research) which (if any) of the responses will be most helpful to me.

Expertise 100