CLO Magazine

DECEMBER 10, 2012

The convergence of a sluggish economy, globalization and other challenges has fundamentally changed workplace dynamics and requires greater emphasis on development, a new study shows. Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm.

Study 77

Study Develop Knowledge Worker Collaboration 77

Kapp Notes

JULY 8, 2010

When lives are on the line, the learning process is studied, calculated and formalized to a degree of realism as close to 100% as possible. The processes have been formalized, in knowledge work, many of the processes are formalized. The training is all formalized.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Tony Karrer

DECEMBER 14, 2009

I’m convinced that we are all struggling to have our Work Skills Keep Up. Work Event? There was a really great case study by HP during one of the Learn Trends sessions that described how they took marketing professionals from across the organization, taught them some basics about Web 2.0 Learning Event?

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people.

Social Networks 100

Social Networks Conversation Ning Moodle 100

Tony Karrer

MARCH 25, 2009

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. This is probably THE challenge of the 21st century.

Productivity 100

Productivity Product Social Networks Knowledge Worker 100

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. This is a really challenging issue! Q : what's a " hash tag "?

Social Networks 102

Social Networks Social Ning LinkedIn 102