PWLE Not PLE - Knowledge Work Not Separate from Learning

Tony Karrer

Flexibility and extensibility Web browser platform Aggregation/Mashups Ease of use Several thoughts jumped out at me: The concept of a Personal Learning Environment (PLE) exists, but actual PLEs only exist as theoretical combinations of skills, methods and tools. But, too much structure is not going to work. To me, it does not make sense to look at using one environment (an LMS or PLE) as part of learning and another environment as part of knowledge work.

PWLE 104

Work Literacy Launch

Clark Quinn

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. When discussing new(ish) tools like blogs and social bookmarking, and discussing things like advanced search techniques, there's a gap in knowledge work skills.

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ASTD TechKnowledge

Tony Karrer

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. In this keynote, Dr. Tony Karrer will look at the transformation of knowledge work into concept work and the implications for the roles and responsibilities of learning professionals.

Personal Learning Tools and Technologies

Tony Karrer

More important are the methods. But probably most important are the mental models or frameworks that people use to understand what they need and turn it into methods and tools. There is certainly value in sharing methods and models. A little on methods. Tools to Make Reading & Research More Effective Personal Learning Knowledge Work Environment Personal and Group Learning Using Web 2.0

Work Literacy Launch

Tony Karrer

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. When discussing new(ish) tools like blogs and social bookmarking, and discussing things like advanced search techniques, there's a gap in knowledge work skills.

Revolution in Workplace Learning

Clark Quinn

Likely I (and others in Work Literacy ) will be doing similar workshops over the next few months. If you are interested, but can't attend this workshop, then you might want to go to Work Literacy and go to Services to state your interest. methods and tools for yourself and your organization. You will: Learn specific methods you can use to accelerate your own knowledge work and learning Define strategies for eLearning 2.0

Training Needs 5: Leadership, Talent Management, and Succession Planning Needs

Your Training Edge

Obviously this area of skills and knowledge works hand-in-hand with career development and job-related training to form a full development complement for the population. Let’s examine these areas and then discuss assessment methods. After “the leader” is defined, the needs assessment should go deeper into identifying the skills, knowledge, and attitudes that exist within each of the chosen competencies.

Tool Set 2009

Tony Karrer

I thought I'd kick off this year by posting a series of posts on topics related to tools and methods for work and learning. What are the most important methods to adopt in addition to the tools? Setting up a SharePoint for a community or work team is very different from teaching them about Personal Learning. In fact, the lack of attention to this topic was the reason I founded Work Literacy in June of 2008.

LearnTrends: Microlearning

Experiencing eLearning

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. Focused on knowledge workers–people who use digital info in their jobs. Who doesn’t this work for? not knowledge workers.

What is the Important Work?

Clark Quinn

Not surprisingly for regular readers, I think that the nature of work is changing. In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. The fact is, our brains are really good at pattern matching, and bad at rote work. Training people to do rote work is a dying enterprise.

Tapping the Social Grid - Free Webinar

Tony Karrer

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods. A social grid has formed that provides concept workers new work methods.

Free 100

Have Work and Learning Changed or the Way We Do Work and Learning?

Tony Karrer

I'm struggling a bit with the question of whether what we need to do around Work and Learning has changed or is it only that the Context and the Methods have changed. However, when I look at what I do day-to-day and what other people do day-to-day as part of their work and learning, I don't see it as really being different. Basically, I see us: Staying generally knowledgeable on about my industry, my job skills, etc.

Change 100

Free - Web 2.0 for Learning Professionals

Clark Quinn

Work Literacy and the eLearning Guild are partnering to provide you with a great (and free) opportunity to get up to speed on Web 2.0 This 6-week, highly active, social learning event will introduce you to new methods and tools. Based on your experience with the different tools and methods being explored, your involvement may take longer or shorter periods of time. He works as an interim CTO for many start-ups, and was the founding CTO at eHarmony.

Web 100

Work Literacy Skills - New Workshop

Tony Karrer

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader? We are left trying to figure out where all these new tools fit in our day-to-day work life and our professional life.

Skills 100

Learned vs. Learners

ID Reflections

I have recently been reading Building Expertise: Cognitive Methods for Training and Performance Improvement at a colleague’s recommendation. It is now common knowledge that an organization’s ability to innovate is its competitive edge in today’s economy. This worked wonderfully (when the world was stable and work was routine) till it didn’t anymore. More importantly, are those the kind of work that will provide us with the indispensable competitive edge?

Top-Down Strategy

Tony Karrer

It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc. What methods and tools do I use for that task?

ASTD Follow-Up

Tony Karrer

Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0, Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

ASTD 101

Adaptive Thinking, Deliberate Practice, and Complexity

ID Reflections

The Adaptive Thinking Training Methodology (ATTM) and Think Like a Commander (TLAC) represent a method and tool for training adaptive leaders. Work vs play : Characteristically, deliberate practice feels more like work and is more effortful than casual performance. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented?

Work Skills Keeping Up?

Tony Karrer

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Tilde Effect - gap between available tools and methods and the average capabilities of concept workers due to the ad hoc nature of work skills acquisition. Our work skills cannot sit still.

Future of the training department

Clark Quinn

Instead, we need to make sure everyone understands what the overall goal is, and have them work together to achieve it. Who is responsible for ensuring this works? In some organizations it’s the information services group, or the knowledge management group.

What Agile Means to Me

ID Reflections

My interpretation of the Agile philosophy I am trying to acquire better ways of learning and building personal knowledge networks and helping others do it. Unpacking each claim Adaptive over predictive Ruth Clark describes adaptive in relation to expertise in her book Building Expertise: Cognitive Methods for Training and Performance Improvement , and I think it reflects my understanding of Agile philosophy very well. I complete exactly 3 months at ThoughtWorks today.

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Q&A With Student from King's College

Kapp Notes

The best method I have found is if you can draw a person in with a demonstration and show them that learning is occurring. We know from research that distributed practice or learning a little bit at a time is an effective method and that video games can play a role in that process. I never think one learning method is the only method, I really believe that multiple channels for learning are most effective.

Games 100

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers.

Generation next

Learning with 'e's

Yet innovative pedagogy in higher education is not prevalent, and academics are generally reluctant to change their methods. The lecture in a tiered amphitheatre to large groups of students remains the norm, and undergraduates are expected to learn mainly by listening and reading, before sitting examinations or writing lengthy essays to test their knowledge. The guardians of this knowledge are the academics. Work will polarise between high and low skills level employment.

Skimming and Learning Design

Tony Karrer

One of the common themes on my blog is the world we live in with availability of trillions of web pages, millions of people, and thousands of tools, has meant a significant and continuous change in our work literacy. Note to self, figure out how this could have worked.) This also means that a key skill is develop better memory methods that help us individually deal with the fact that we are skimming more stuff and will have an ever increasing need to quickly get back to it.

Simulations Games Social and Trends

Tony Karrer

Question 1 - As the notion of “learning as an event” begins to be replaced with true “just-in-time” learning, (in the form of learning communities and availability to portals of knowledge and information) do you think off-the-shelf eLearning programs in professional skill development will continue to be one component of a learning solution? This is further complicated by the fact that there’s expectation that learning is going to be more and more part of day-to-day knowledge work.

Top 100 eLearning Items

Tony Karrer

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Learning 2.0 - The Things How we read online. -

What’s the future for traditional training departments?

Xyleme

The debate is engaging people in an important discussion about topics that are vital to anyone working in L&D, with participants on both sides making some excellent points. Donna Hamilton points out, “We know that very little of what is taught in the class room ever makes its way into working life. Jane Hart, also arguing in favor, suggests there is a major new role that the traditional training department can play in helping people work and learn in the new social workplace.

A new model for training

Jay Cross's Informal Learning

To be effective today they need to be constantly probing and trying out better ways of work. Management’s job is to assist this dynamic flow of sense-making and to respond to workers’ needs, within a trusted network of information and knowledge sharing. The main objective of the new training department is to enable knowledge to flow in the organization. Sensing patterns and helping to develop emergent work and learning practices.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized.

Trends 114

2008 2009

Tony Karrer

for Learning Professionals Ten Predictions for eLearning 2008 Test SCORM Courses with an LMS Request for Proposal (RFP) Samples Training Method Trends Corporate Learning Long Tail and Attention Crisis SCORM Test Web 2.0 37) Training Method Trends (27) Examples of eLearning 2.0 (26) June 1, 2008 was when Work Literacy Launched. In Training Method Trends , we show that while still small, use of the tools is increasing very quickly.

The Importance of Being Agile in a VUCA World

ID Reflections

We are well aware that to survive and thrive in the VUCA world, we need to be agile in all respects – in learning, towards change, regarding work as well as life. However, during my tenure at ThoughtWorks , I learned and realized that “being agile” is a philosophy, a way of working and living, that is going to determine whether we survive and thrive or fade into oblivion in this VUCA world.

Agile 121

Learned about Learning in 2009

Tony Karrer

It’s always fun at the end of the year to go back and take a look at what you’ve been working on, what you’ve learned during the year. In June 2008, Work Literacy Launched. I’m convinced that we are all struggling to have our Work Skills Keep Up. When I look at my particular skills, methods and tools for 2009 and compare them to 2008, I would say that it’s mostly a question of degree of use and certainly my use of Twitter has grown. Work Event?

PWLE 106

Agile instructional design

Jay Cross's Informal Learning

It’s hard to argue with the concept of planning your work, then working your plan.) Sometimes it’s more effective to imbed the knowledge in the work than to plant it in the head of the worker. Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Tags: tools working_smarter

Agile 43

Social Software Adoption

Tony Karrer

Adoption in the Enterprise - It's Personal Adoption Pendulum As I do presentations where I discuss Tools and Methods for Knowledge Work , I find myself wondering about adoption levels of these tools, and the following pendulum definitely describes how my feelings swing back and forth: Social Software Deployment Levels Over the past few years, there's definitely been greater deployment of social software in the Enterprise.

Social Grid Follow-up

Tony Karrer

A few of the tools and methods I use to tap into the social grid. Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Twitter as Personal Work and Learning Tool My LinkedIn Open Connection Approach - Treating LinkedIn like a massive, virtual cocktail party.

Social 101

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

He also knows ‘what works’ in the world of strategic talent. Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. Factors such as changing organisational structures and evolving work practices are important drivers. Charles: We now know that people learn more about their work informally than they do formally.

Learning for the 21st Century

Jay Cross's Informal Learning

Learning is the process of figuring out how the world works. It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more. THE CHANGING NATURE OF WORK. In the days of textile factories in Manchester, railroads criss-crossing continents, and assembly lines mass- producing automobiles, most work was physical. In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work.

Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

If insights are buried in knowledge repositories or traditional learning management systems or learning experience platforms and not accessible via digital workplace platforms and devices that enable critical thinking, they may never make it to those in need. As cognitive systems continue to strip away routine knowledge work, expert critical thinkers will play an increasingly valuable role in driving business actions and decisions. Content curation is not a new phenomenon.

Score 45

Not Your Father’s ROI

Jay Cross

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles. Often, results obtained from social science research methods will produce more meaningful feedback than solid counts of the wrong thing.

ROI 56