Decisions, decisions. Business decisions.
MARCH 14, 2010
Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. If you are not fully fluent with terms like revenue, earnings, cost, cash flow, margin, and value, take a look at here and get a friend to explain the workings of the basic business model. Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can. In the knowledge era, workers are paid to think.