Jay Cross

JUNE 28, 2009

Productivity in a Networked era: Not Your Father’s ROI. At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. Traditional ROI. The industrial age has run out of steam.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

JULY 4, 2009

We are scrapping lengthy program development projects in favor of quick-and-dirty rapid development. Building a learning ecology is a different exercise than building a training program. These qualities are at the heart of the discipline of agile programming. Not Your Father’s ROI (with Jon Husband).

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Traditional ROI 195.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64