Facilitating Knowledge Work #wolweek

Clark Quinn

In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.

Learning’s Role in Innovation

CLO Magazine

Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? Appropriately reconciling roles will be a critical determinant of success. What is L&D’s Role? The world has changed.

Trending Sources

Training Needs 5: Leadership, Talent Management, and Succession Planning Needs

Your Training Edge

Obviously this area of skills and knowledge works hand-in-hand with career development and job-related training to form a full development complement for the population. Summary: An often-overlooked area of needs assessment is leadership, talent management, and succession planning.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

5 Rules for Successful Microlearning

ATD Learning Technologies

In this near future, Clippy will compete with Siri, Alexa, and Cortana to coach you through difficult challenges at work. Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work.

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Study: Enhanced Employee Development Needed in 2013

CLO Magazine

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. To thrive under these conditions, employees must be immune to the complexities of change, willing to collaborate with a broad range of individuals and be able to apply sound judgment in increasingly knowledge-based roles.

More Curious Learning

Learning Rebels

” Sometimes it’s HR leadership, or business leadership or even clients who are demanding we implement these myths as truths, our role is not to sit back and blindly smile and nod but to speak up and plant the seeds to thought independence. Original Post here.

Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. Tags: simulations Learning at Work Education There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective.

50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Knowledge work has evolved into keeping up and taking advantage of connections. He is the world authority on 70:20:10 and these posts draw heavily on his work.).

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How Elearning can Solve Restaurant Training Challenges

Learnkit

In the restaurant industry today a quality training program plays a big role in how successful a restaurant is and how it stacks up against the competition. A proper training program ensures that all employees have knowledge required to perform and excel in their roles.

Shifting sands

Learning with e's

Such approaches to pedagogy were rooted in the behaviourist model of psychology that privileged expert knowledge and formalised its transmission to novices. However, society moved on, the world of work changed, and the industrialised processes were replaced by knowledge working.

Taking Stock and Making Choices: Working from home and other such stuff

ID Reflections

Mostly, business as usual at work and crisis situations at home took my time and attention. Because I love what I do (and I am hugely fortunate in that sense), it’s very easy to let my work consume me and my time. Much has been written about priorities and work life balance — especially for women. To strike a work-life balance, work from home as much as possible (most of the time). This taught me a few things about work, technology and myself.

Learned vs. Learners

ID Reflections

It is now common knowledge that an organization’s ability to innovate is its competitive edge in today’s economy. According to Wikipedia (2007) “…an expert, more generally, is a person with extensive knowledge or ability in a particular area of study.” ~ Building Expertise , Ruth Clark Today, we need experts and in more diverse areas than we even know. This worked wonderfully (when the world was stable and work was routine) till it didn’t anymore.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

He also knows ‘what works’ in the world of strategic talent. His career includes roles as head of the UK National Centre for Networked Learning, as a professor at Southampton Business School, in senior business roles for global companies, and as an evaluator for the European Commission’s learning, performance and eCommerce research initiatives. Factors such as changing organisational structures and evolving work practices are important drivers.

What’s the future for traditional training departments?

Xyleme

The debate is engaging people in an important discussion about topics that are vital to anyone working in L&D, with participants on both sides making some excellent points. Donna Hamilton points out, “We know that very little of what is taught in the class room ever makes its way into working life. Jane Hart, also arguing in favor, suggests there is a major new role that the traditional training department can play in helping people work and learn in the new social workplace.

Q&A With Student from King's College

Kapp Notes

We know from research that distributed practice or learning a little bit at a time is an effective method and that video games can play a role in that process. The same sort of thing happened when factories were automated and when knowledge work became automated. From time to time, I get questions from students who have an assignment to speak to someone in the field.

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

What Agile Means to Me

ID Reflections

My interpretation of the Agile philosophy I am trying to acquire better ways of learning and building personal knowledge networks and helping others do it. With the unknown and the complex becoming the norm in knowledge work, adaptability is the key to dealing with challenges, to be comfortable with ambiguity, and to move to a state where we are constantly learning. I complete exactly 3 months at ThoughtWorks today.

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Umesh

ID Reflections

I had planned a month''s "blogging leave" which has stretched to almost four for various reasons--some of these being the absolutely new and challenging world of work I am currently in. But before I sketch out who or what Umesh is and what I learned from him, I have to set the context of my work. One of the current projects I am working on required me to meet the well-known Neelam Chhiber of Industree/Mother Earth fame. And embodied what Harold Jarche says: Work is learning.

Working Smarter eFieldbook $12

Jay Cross

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire.

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Seed, feed, & weed

Clark Quinn

The point, however, is from the point of the view of the learner, all the resources needed are ‘to hand’ through every stage of knowledge work. They may self-organize around roles, or tasks, or projects, or all of the above. People have to know what the goals are and their role. You may need to highlight what other people have said, elicit questions and answers, and take a role both within and outside the network to get it going.

ASTD TechKnowledge

Tony Karrer

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. As learning professionals, we have an opportunity to take a leading role. We will look over the shoulder of a modern knowledge worker using e-learning 2.0

Using Simulations in Corporate Training

Your Training Edge

Many times, even in our own professional lives, we find that knowledge is fantastic but that execution and application of knowledge is a little further out of reach. This is again an example of where knowledge works but applying it in controlled situations works even better.

Top-Down Strategy

Tony Karrer

It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc.

Workscaping, part 1 of n

Jay Cross

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

ID Live with Charles Reigeluth on EdTechTalk

Learning Visions

We find that knowledge work has replaced manual labor as the predominant form of work. Most important for instruction in information age paradigm: Think in terms of a task space (project-based learning, problem-based learning, inquiry-based…) – students work together on a task until they encounter a knowledge gap. Teacher roles: Teachers role needs to change to guide on side (not sage on stage). Technology needs to play a different role.

Information Skills Needed

bozarthzone

I've been doing a good deal of research/work lately with knowledge management. One of my concerns is that the focus so often seems to be only on output: where can we store knowledge? Here is a piece out of Millikin University on the information skills needed by those entering knowledge work roles. What sort of database can we build for it? Do we need more procedures manuals ?

Share Best Practices - Patterns

Tony Karrer

What works in my marriage won't necessarily work in -- and may even damage -- yours. Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results.

Skimming and Learning Design

Tony Karrer

One of the common themes on my blog is the world we live in with availability of trillions of web pages, millions of people, and thousands of tools, has meant a significant and continuous change in our work literacy. Note to self, figure out how this could have worked.)

Augmenting Human Intellect: Vale Doug Engelbart

Clark Quinn

His mission manifested further in the ‘ mother of all demos ‘, where he showed collaborative work, video conferencing, and more, working with a mouse, keyboard, and graphic display. He realized that the problems the world was facing were growing exponentially, and that our only hope was to learn at a similarly exponential rate, and decided that helping humans accomplish this goal was a suitable life’s work. A real role model.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized.

Future of the training department

Clark Quinn

Instead, we need to make sure everyone understands what the overall goal is, and have them work together to achieve it. Who is responsible for ensuring this works? In some organizations it’s the information services group, or the knowledge management group. The opportunity to reestablish a strategic role in the organization should be viewed with excitement, and taken up as the gift it is!

LearnTrends: Microlearning

Experiencing eLearning

Specifically focusing on OTJ skills & knowledge. From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. Who doesn’t this work for?