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Maximizing employee performance in telecommunications

Learning Pool

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. Personalized learning helps keep skills levels high and knowledge current.

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Social Media for Knowledge Workers

Tony Karrer

tools to improve your performance as a knowledge worker. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. eLearning Technology. eLearning Technology.

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Re-imagining Work & Learning in a Networked World

ID Reflections

While individuals have to take on the onus of driving their professional growth, organizations have to facilitate it through integrated learning and performance strategy making both formal and informal learning pathways available to all. Today, organizations must leverage technology to reach and connect with a distributed workforce.

Network 202
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A Network of Experts: From Content Curation to Insight Curation

CLO Magazine

In most organizations, performance measurement still focuses on celebrating the “lone wolf” individuals who they count on to find just the right data to inform great innovation and accomplishment. Organizations that are serious about leveraging the power of human intelligence will quickly learn how to implement a network of experts.

Network 81
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Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. There is so much to know.

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Networks and Communities

Tony Karrer

Mercenary Rationale for Network Work & Learning As I discussed in Evaluating Performance of Concept Workers , evaluating the performance of a concept worker is difficult because there's no right answer and most often the evaluator knows less about the subject than the worker.

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Expert Level Answers via Social Networks

Tony Karrer

One of the interesting points raised via the discussion: If you can get an expert level answer by asking for help through social networks how does that compare to being an expert? Compare - If you took what they did and compared it to what you would expect from other similar performers, would they have arrived at the same result.