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SMBs and Social Learning Technologies

Janet Clarey

Reviewed: Social networking services (corporate learning applications): To identify experts on a topic – most “knowledge” exists in the heads of employees; To reduce the time to find connections and answers to questions; extend relationships beyond traditional classroom instruction and e-learning courses. Tagging/Bookmarking - described how they worked; relatively low adoption but may increase as more LMSs include. For knowledge management. information/knowledge workers.