Lurking is Not a Static State

ID Reflections

At this point, I also "serendipitous-ly" stumbled upon a couple of conversations recently that touched upon lurking (this is why I love social media). And it looks like the folks at TELUS share a similar experience; while they may not have achieved just yet 100% penetration with their social tools, the ones who are making active use of them are helping everyone else get enough value, perhaps not just producing valuable content, but digesting it as well.

KM 169

Thomas Davenport and Blogging - He is Wrong!

Tony Karrer

I've been slowly making my way through Thomas Davenport's book Thinking for a Living - How to Get Better Performance and Results from Knowledge Workers. Bill Ives argues that his own blog is really a vehicle for managing his own personal knowledge. If this particular use of blogs caught on broadly, it could represent a new approach to organizational knowledge management. He even discusses the use of social software.

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Top 100 eLearning Items

Tony Karrer

Introducing The Conversation Prism eLearning Trends 2007 and 2008 TechCrunch White Label Social Networking Platforms Chart How to Insert YouTube Videos in PowerPoint Presentations LinkedIn Tips and Tweaks: Do More with your LinkedIn Account Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Corporate Policies on Web 2.0 Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0

The Other 90% of Learning

Jay Cross

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. What’s important is tacit knowledge, the know-how that’s taught by experience as opposed to the know-what that is written in books or a syllabus. Learning is social. Social software facilitates conversation.

Jive 53

Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. White collar workers outnumbered their blue collar colleagues for the first time. The social revolution of the 1960s gave rise to the concept that learning is individual.

Success Formula for Discussion Forums in Financial Services

Tony Karrer

I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers.

Forum 110

2008 2009

Tony Karrer

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0 Mzinga is going a different direction focusing on collaboration and social media capabilities.

SMBs and Social Learning Technologies

Janet Clarey

SMBs & Social Media (Sum Total). Other notes: Definition of social media vary among attendees (~160). Noted main difference between main stream media and social media. Social media enables everyone to publish/access info inexpensively. Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development.