Knowledge Worker Social Software Study Tagging 
Jay Cross
NOVEMBER 15, 2009
A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making. strategy.
Jay Cross
JULY 17, 2012
Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Self-directed study of external courses. Workers learn their jobs in the course of doing their jobs. Workers are making more of their own decisions. Know where.
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