Social Media for Knowledge Workers

Tony Karrer

Last week I had a presentation around using Social Media and Web 2.0 tools to improve your performance as a knowledge worker. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. One of the questions that always comes up is: How do I find more information to help me get started?

The unbearable lightness of knowledge working

The E-Learning Curve

Here’s an interesting article that’s been rattling around the web for a while now, but worth revisiting: according to Jared Sandberg at the WSJ – In the Information Age, so much is worked on in a day at the office… Continue Reading → The post The unbearable lightness of knowledge working appeared first on E-Learning Curve Blog. e-learning knowledge worker motivation organizational development


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The unbearable lightness of knowledge working

The E-Learning Curve

Here’s an interesting article that’s been rattling around the web for a while now, but worth revisiting: according to Jared Sandberg at the WSJ – In the Information Age, so much is worked on in a day at the office… Continue Reading → The post The unbearable lightness of knowledge working appeared first on E-Learning Curve Blog. e-learning knowledge worker motivation organizational development

Web 2.0 Corporate Access

Clark Quinn

This is resulting in some pretty interesting data such as the Web 2.0 Well I can help answer the question about access to YouTube and other Web 2.0 Corporations have not woke up to the need for knowledge workers to reach out for expertise. I’ve been working with Steve Wexler and the eLearningGuild on the eLearning 2.0 survey. Tools Used in corporations.

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eLearning Around The Web

The eLearning Coach

Learning Styles, Multiple Intelligences and Web Tools. Here’s an interesting article by Jil Wright that matches varied web tools to an individual’s inclinations and intellectual strengths. LinkedIn Guide for Knowledge Workers. Tony Karrer thinks knowledge workers should be getting more out of LinkedIn. Post from: The eLearning Coach eLearning Around The Web.

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Modernising the L&D function: From learning gatekeeper to learning concierge

Jane Hart

I have written a lot about how knowledge workers are using the Social Web to organise their own learning and performance support and how this is changing the face of workplace learning such that the new role of Traning & Development (T&D) will be to support these new ways of self-organised learning.

Spending or Wasting Time on Web 2.0 Tools?

Tony Karrer

Andrew McAfee raises an interesting dilemma about the use of Web 2.0 article came out -- that busy knowledge workers wouldn't have time for the new technologies. Joe summarizes this concern wonderfully - That is, won't employees spending time on the Web checking out Web 2.0 I just read a couple interesting posts: The Pursuit of Busyness - by Andrew McAfee and The Enterprise 2.0 Hawthorne Effect and Enterprise 2.0's

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Personalizing Web Access " WebTools For Learners

Web Tools for Learners

Using the web for communication, education, and business! Personalizing Web Access. Later in the day I was working with some people who were not that efficient at using the web and wanted to show them what I regard as an essential web tool, , the social bookmarking application. Both of these reminded me of Virginia’s comment, and an often overlooked factor in encouraging people to expand their web efficiency. Social bookmarking Post #4 Web 2.0

Skills Capability Building – Knowledge Workforce VS Frontline Workforce


The brain (knowledge workforce) and the face (frontline workforce) of the company, play a vital role in outmaneuvering these uncertainties. Engineers, system analysts, researchers, web designers, architects, IT professionals, etc. fall in the category of knowledge workers.

Memory, Web 2.0, Reading Level, Case Study, Audio, & Productivity

Big Dog, Little Dog

The Web 2.0 How can you imagine yourself as a highly-paid knowledge worker and not know how to do these things. Speaking of Memory: Q&A with Neuroscientist Eric Kandel - Scientific American. Human memory reinvents itself all the time. Every time you remember something, you modify it a little bit, in part dependent on the context in which you recall it. That is because the brain's storage is not as exact as written text.

Selling Social Media for Learning: ASTD Big Question

Kapp Notes

Address the need to share knowledge over distances or the value of timely information to sales tactics, don't focus on the technology. If you have scientists and engineers working across geographic boundaries in isolation and knowledge of what they are doing within the organization is limited, consider having them establish blogs to share their insights and ideas. Rename Instead of social media call it "Knowledge Media." ASTD Big Question Web 2.0

I Believe in the Erosion of Hierarchies

Tom Spiglanin

1 Its purpose is ultimately to help produce viable products, whether they’re tangible or knowledge-based (such as in a consultancy). These workers share organizational accountabilities and should be incentivized to cooperatively solve their most important problems. In some cases workers are trained to perform virtually all tasks required of the group with members working as a team. In workplaces consisting largely of knowledge workers, that flow can be strong.

LearnTrends: Microlearning

Experiencing eLearning

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. No repository (unless you view the whole web as a repository). Focused on knowledge workers–people who use digital info in their jobs.

Work Literacy of Social Learning Implementors

Vignettes Learning

I have been reviewing the blog discussions on Work Literacy Gap and Frameworks between Harold Jarche , Tony Karrer and Michelle Martin's. The discussions are very helpful in formulating my thoughts on the issues of social learning tools, technologies and impacts on performance. The exchange of ideas is very rich with practical stories and theories.

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Work Literacy and what I plan to do about it

Web Tools for Learners

From the Work Literacy blog: Work Literacy is based on the beliefs that: With the growth of new technologies, explosion of new information, and accessibility of experts around the world, there’s a growing gap between the work practices and skills that most knowledge workers possess and the resources available to them. As knowledge workers we need practical skills, methods and tools that will improve our effectiveness and help us stay on top of our game.

How to Scale Your Learning Efforts While Improving the Learner Experience


They need to know how to discover relevant content quickly and this is increasingly vital for today’s knowledge worker. In fact, almost 40% of employees go to Google before asking a co-worker or using their employer’s learning technology.

Content as curriculum?

Learning with 'e's

How much do children now need to learn in school that is knowledge based? We call this type of learning declarative knowledge, because it is 'knowing that' - in other words, the learning of facts. Yet, in a post-modernist world where all knowledge has become increasingly mutable and open to challenge, facts go quickly out of date. Being able to think critically and create a professional network will be the core competencies of the 21st Century knowledge worker.

Friday Finds: The Best of Learning, Design & Technology | June 18, 2021

Mike Taylor

According to Zapier’s most recent automation index, 43% of knowledge workers get more done and 41% save time by automating work. All in your web browser. The most important thing is to enjoy your life – to be happy – it’s all that matters. Audrey Hepburn.

“Hey, You’re on Mute:” 7 Best Practices for Video Conferencing


It’s been a full year since Zoom became a tool most knowledge workers use daily. That’s been exacerbated by the fact that so many remote workers are starved for human interaction after a year of working from home. Another asynchronous course might not be what many workers want.

How to Encourage Physical Activity as Part of a Learning Strategy

Absorb LMS

Getting up and walking around, or working at a standing desk rather than seated, should be a priority for desk-bound knowledge workers. In fact, some of the greatest content on the Web (such as my beloved, mind-blowing RadioLab ) is available as a podcast. The year 2012 will likely be remembered as the “ Get Off Your Butt ” year.

How to Encourage Physical Activity as Part of a Learning Strategy

Absorb LMS

Getting up and walking around, or working at a standing desk rather than seated, should be a priority for desk-bound knowledge workers. In fact, some of the greatest content on the Web (such as my beloved, mind-blowing RadioLab ) is available as a podcast. The year 2012 will likely be remembered as the “ Get Off Your Butt ” year.

2009 Top Posts and Topics

Tony Karrer

Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up? Twitter as Personal Learning and Work Tool Tool Set 2009 Knowledge Work Types LinkedIn Guide for Knowledge Workers SharePoint Using SharePoint SharePoint Examples SharePoint Fear and Loathing by Learning Professionals 12 eLearning Predictions for 2009 Long Tail Long Tail Blogging is Dying?

Designing Learning Games for Multiple Devices

Bottom-Line Performance

One of the big drivers behind the design and development of our Knowledge Guru learning game engine was to make a learning game that would work in every browser… and on every tablet. Universal design is more important than ever in an era of information overload and increased cognitive strain on our knowledge workers. That’s why Knowledge Guru works just as well on an iPad as it does in Internet Explorer. What about workers that are frequently on the road?

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Take Charge of Your Remote Workday with 6 New Microsoft 365 Features


As knowledge workers, you have been at the heart of this unprecedented remote work experiment. Natural language queries are now generally available to Microsoft 365 subscribers in Excel for Windows, Mac, and Excel for the web.

DevLearn 2008 - Day 1 Recap

eLearning Weekly

Day 1 of DevLearn 2008 kicked off today with a great keynote from Tim O’Reilly ( @TimOReilly ), where he walked us through the Web 2.0 The idea of Web 2.0 Web 2.0 Web 2.0 Web 2.0 Web 2.0 On average, corporate workers will return an email within a 4-hour time span. The same workers will, on average, return an answer to a text message with 6 minutes. For knowledge workers, work and learning are inseparable.

Friday Finds: The Best of Learning, Design & Technology | July 26, 2019

Mike Taylor

5 reasons your employees aren’t sharing their knowledge. Pop on over for JD’s updated take on why your employees aren’t sharing their knowledge. How to Practice as a Knowledge Worker. Tyler Cowen ( @tylercowen ) breaks down how to practice as a knowledge worker and suggests you write and read every day, have regular interactions with smart people, and try to crack cultural codes. ¨I was wise enough never to grow up, while fooling people to believe I had.”

Friday Finds: The Best of Learning, Design & Technology | August 28, 2020

Mike Taylor

People can end up stuck with a static amount of knowledge because we don’t just passively absorb new ideas and information. Working Smarter with Personal Knowledge Mastery is a field guide for the networked knowledge worker by Harold Jarche.

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Augmented Reality for Learning

Tony Karrer

I’m not and I gave him the standard advice about looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. A colleague just asked me if I knew anyone who was using Augmented Reality for learning. He did that, but didn’t find particular people. Probably I need to update my posts because there have to be lots of people who would be involved in training and augmented reality found via LinkedIn.

What remote work revealed about the role of onboarding

CLO Magazine

However, in the past year of remote work, onboarding programs have been impoverished and the in-person events have been replaced by tedious web conferences or simple e-learning focused on policies and procedures.

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The Future of Work and Learning

The Performance Improvement Blog

Chris Jablonski, in a ZDNet post titled, 5 trends driving the future of work , describes five major ways in which work is changing: More independent workers (one estimate is 20 million by 2013) – These are the independent consultants, contract workers, free lancers, free agents, and temps who cycle in and out of organizations in a constant flow. Lifelong learning – Workers need to be learning continually because of a world that is constantly changing.

10 resources that I found valuable in January 2013

Jane Hart

It’s partly a creature of collaborative technologies, such as email, instant messages, Web-based conferencing, internal social networks and so on. “When Taylor started working, nine out of ten people were manual workers. Today, nine out of ten people are knowledge workers.

Seven Things I Learned This Year

Tony Karrer

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Over the past few years, I spend part of December going back through my blog to recap a bit of what some of the key things I’ve learned over the course of the year.

Learning Professionals Leaders

Clark Quinn

There's a vacuum of leadership in the adoption of enterprise/web/learning 2.0 Harold Jarche in Skills 2.0 : Today, active involvement in informal learning, particularly through web-based communities, is key to remaining professional and creative in a field. Being a learning professional in a Web 2.0 world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need?

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Delicious Upgrade Only Skin Deep

Clark Quinn

Web Badge for Integration into my Blog Okay, so they've addressed (a while ago) item #5. When you think about what knowledge workers need relative to Keep / Organize / Refind / Remind, I've discussed in The New Skills that we want to be able to keep track of everything we've seen with minimum effort. I personally think delicious is a great tool and I often describe it's use in presentations and workshops.

The Role of Training in the Wider Productivity Puzzle


Skills have a major bearing on workforce productivity – especially in developed economies where the majority of employees are knowledge workers. Over 2,000 workers contributed to that research. The biggest barrier to skill development is workers not having (or feeling they don’t have) enough time for training. Plenty of studies confirm this view and suggest that the modern worker spends less than half an hour a week on learning and development.

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Quick Wins

Clark Quinn

Here's the gist of his thinking: As I become more and more convinced that implementing next-gen/Web 2.0 I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. And, when you look at adoption patterns - a lot of what makes adoption of Web 2.0

Too Much Information or a Skills Gap

Tony Karrer

This is similar to the list of Web 2.0 It's a big skills, knowledge, performance gap – see Work Skills Keeping Up. And I personally believe that it's a big mistake to Not Prepare Workers for Web 2.0. Wesley Fryer discusses How are you dealing with TMI? Too Much Information) (found via Stephen Downes ). Wesley points us to a post by Kevin Washburn “TMI! Information Overload and Learning.”

Learn Trends 2008 - Free

Tony Karrer

Speakers and topics include: Alvaro Fernandez: Brain Fitness for Peak Health and Performance Dave Gray: Visual Literacy, Learning Innovation Kevin Wheeler: The Future of Talent Dave Pollard - Working Smarter: Improving the personal productivity of knowledge workers.

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eLearning 2.0 - An Immediate, Important Shift

Tony Karrer

I just finished reading a blog post on Read/Write Web - eLearning 2.0 - All You Need to Know. which is very similar to the shift represented by Web 2.0. is that it is an immediately applicable and important shift in learning that applies right here and right now for most knowledge workers. Adopting a practice like blogging as a personal learning and networking tool or adopting Personal and Group Learning Using Web 2.0

Technology-aided learning: Changing the game in Organizational Learning


The success of an organization has always depended on how skilled and knowledgeable is its workforce. As more workers become knowledge workers, the demand for frequent training is further accelerated with each technological shift. Updating the skills and knowledge of employees critical in today’s economy, and the efficiency with which companies do so can thus be critical in helping them maintain a competitive edge.