Shifting from Trainer to Community Manager

Bottom-Line Performance

After all, knowledge is one of the only renewable resources we have, and knowledge workers need to constantly replenish their supply of it. They are the Encyclopedia Britannica, the keeper of knowledge. Knowledge workers are constantly pursuing the information they need to perform their jobs. Many companies are using tools like Yammer to bring the social networking experience inside the company firewall.

From “learning technologies” to “social technologies”

Jane Hart

Social technologies now play a big part in everything we do, and it is quite clear that many knowledge workers use a variety of social tools and networks not only to help them get work done, but also to learn efficiently while on the job. These might be proprietary systems like Jive , Podio , Yammer , Socialcast , or open source software, like WordPress / Buddypress or Elgg.

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Social media and reflection: marriage or divorce?

Joitske Hulsebosch eLearning

In the process of reflection we analyse what happened to generate new knowledge and insights (this might be done individually or in group, a method for systematic reflection in group is After Action Review). It is applied to gain a better understanding of relatively complicated or unstructured ideas and is largely based on the reprocessing of knowledge, understanding and possibly emotions that we already possess. Lilia Efimova wrote her Phd on 'blogging for knowledge workers'.

mLearning Feature Sets: Possibilities Wide & Deep

mLearning Trends

The Feature Sets - A Range of Possibility The variety of available mobile devices enables a myriad of potential uses for the preparation, delivery and tracking of learning for mobile workers; and the more capable the mobile device, the wider the array of possible content delivery methods. Everyone knows how to use their issued device without much (or any) training and these devices facilitate the completion of typical knowledge worker tasks just about anywhere.

Bob Little – Crystal Balling with Learnnovators

Learnnovators

In reality this has been part of mainstream working practice for many knowledge workers since the 1990s. Moreover, by using curation tools such as Twitter, Yammer, Skype and other texting tools, as well as Facebook, social/informal learning is progressing at a pace. Open content is a growing feature of the market, as people search for information, knowledge and learning that they need in order to complete a specific task.

The Other 90% of Learning

Jay Cross

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. What’s important is tacit knowledge, the know-how that’s taught by experience as opposed to the know-what that is written in books or a syllabus. Workers share discoveries and resources. Serving enterprise customers.

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Social Grid Follow-up

Tony Karrer

The crux of the talk was: Why being able to tap into the social grid is important for concept workers. Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. Last week I did a webinar with Mark Sylvester of Intronetworks - Tapping the Social Grid. There's a recording available here.

Social 101

Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

If there was a perfect assessment system, someone could just prove what they know, regardless of how they gained the knowledge. Free as in Freedom , April 15, 2010 A few days back I was witness to a debate where we were discussing if the choice of tools really mattered when selecting a knowledge platform. Yammer: Best practice guide #yam - Learning Conversations , April 29, 2010 You walk into a conference room. How valuable is their knowledge to the rest of the organization?

Working Smarter eFieldbook $12

Jay Cross

Knowledge work and learning to work smarter are becoming indistinguishable. It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Industrial age workers created value in factories. Knowledge workers create value in workscapes. In most cases, the knowledge work pays the freight; the informal learning comes along for the ride. A sound workscape environment empowers workers to be all that they can be.

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