Remove Knowledge Remove Knowledge Base Remove Performance Remove Performance Support
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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits. Step 2: Designing.

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3 Reasons Performance Support Is Vital

eLearning Brothers

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. Why is performance support so important? .

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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea. This month, it is time for me to stop lurking and throw in my two cents.

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MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. In any rapidly evolving field, incorporating every piece of knowledge in a time-bound courseware is not possible.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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How Chatbots are Transforming Performance Support at the Point of Need and Personalizing Learning

Instancy

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.