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Facilitating Knowledge Work #wolweek

Clark Quinn

In the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.

Personal Learning Knowledge Work Environment

Tony Karrer

world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning. Learning-Knowledge-Work - they really are the same and I need to do them all at once. If you make these independent and distinct, it will be really annoying for us knowledge workers.

PWLE Not PLE - Knowledge Work Not Separate from Learning

Tony Karrer

But, too much structure is not going to work. I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. Yes, there are times that Knowledge Workers will step away from day-to-day activities to go do developmental learning activities that may not be directly related to their day-to-day knowledge work.

Knowledge Work Types

Tony Karrer

Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. One was based on the complexity of the work.

The reality of knowledge work

The Learning Circuits

So I spent an hour doing knowledge work. I installed a wireless home network this weekend, and it was a lot harder than I thought it should have been (three XP computers and a TiVo with new Linksys wireless stuff). I spent over an hour going online, Googling user groups, until I got what I needed to configure everything.

Social Learning in the Workplace 1

The E-Learning Curve

I believe that workplace learning is intimately bound within the organisational context: knowledge workers innovate solutions to real-world problems. Tags: e-learning knowledge work Social Constructivism social learning Vygotky workplace learning Social Learning in the Workplace 1 is a post from: E-Learning Curve Blog.

Observations of a Critical Theory newbie

E-Learning Provocateur

It’s human nature to accept knowledge that’s universally propagated. Critical theorists argue that knowledge is shaped by human interests of different kinds, rather than standing ‘objectively’ independent from these interests.&#. We live in a knowledge economy.

Taking Stock and Making Choices: Working from home and other such stuff

ID Reflections

Mostly, business as usual at work and crisis situations at home took my time and attention. Because I love what I do (and I am hugely fortunate in that sense), it’s very easy to let my work consume me and my time. Much has been written about priorities and work life balance — especially for women. To strike a work-life balance, work from home as much as possible (most of the time). This taught me a few things about work, technology and myself.

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Social Media for Knowledge Workers

Tony Karrer

tools to improve your performance as a knowledge worker. This was a major reason that I started down the path with Work Literacy. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. Last week I had a presentation around using Social Media and Web 2.0

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What to Expect from Learning and Development in 2017

CLO Magazine

With the growing prioritization of competency-based learning, companies can expect more employees in the future to arrive at work with greater variances in their preparedness.

8 Exciting Features of an LMS to Provide Learners a Collaborative Experience [Infographic]

CommLab India

In collaborative learning, people gain knowledge working in groups. Several research studies have proven collaborative learning to be very effective as it improves thinking skills and enhances leadership capabilities.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

L&D Value

Clark Quinn

What I suggested as a response to her question was that individuals and communities would take over responsibility for learning, and work to create environments to support a richer variety of learning. The ability to execute optimally is being increasingly outsourced, as my colleague Harold Jarche aptly points out, and the only real value in the organization is going to come from the knowledge work, the important decisions, that will come from people.

The Importance of Being Agile in a VUCA World

ID Reflections

We are well aware that to survive and thrive in the VUCA world, we need to be agile in all respects – in learning, towards change, regarding work as well as life.

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Study: Enhanced Employee Development Needed in 2013

CLO Magazine

Employees must work differently to survive where frequent organizational change, knowledge work and increased collaboration are the norm. To thrive under these conditions, employees must be immune to the complexities of change, willing to collaborate with a broad range of individuals and be able to apply sound judgment in increasingly knowledge-based roles.

Social Media Learning: how to integrate intellectual, working and human capital…

Origin Learning

Organizations globally, irrespective of size, are concentrating on how to connect intellectual (knowledge), working (money), and human (talent) capital effectively so that efficiency drives growth and brings in economic gains to the stakeholders.

Concept Worker

Tony Karrer

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work. Certainly our work around Work Literacy is all about concept work and concept workers.

More Curious Learning

Learning Rebels

First we need to know our stuff, build our knowledge, work up a curiosity and not accept myths as truths – let’s take Learning Styles as an example; find research, find data, read the whitepapers, and draw your own conclusions. Original Post here.

Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. Tags: simulations Learning at Work Education There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective.

Wearables in manufacturing training situations

Spark Your Interest

I’m curious about this segment, as the majority of applications that are shown for wearables are typically busy professionals who need a watch because they can’t even take the time to look at their phone, but here’s a lot of different types of work out there, and yet the emphasis is often on the knowledge worker. There are things about manufacturing work that sets it apart from knowledge work. Physically demanding work.

M-learning: What's the big deal?

Clive on Learning

Another consideration is that more than half the working population do not sit at a desk looking at a computer for most of the day. As Clark says in the summary of the eLearning Guild report: "Mobile learning isn’t about courses, but about using personal digital devices to assist us in performing knowledge work wherever and whenever.”

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Learned vs. Learners

ID Reflections

It is now common knowledge that an organization’s ability to innovate is its competitive edge in today’s economy. According to Wikipedia (2007) “…an expert, more generally, is a person with extensive knowledge or ability in a particular area of study.” ~ Building Expertise , Ruth Clark Today, we need experts and in more diverse areas than we even know. This worked wonderfully (when the world was stable and work was routine) till it didn’t anymore.

Deeper eLearning Design: Part 6 – Putting It All Together

Learnnovators

The goal of this series is to build upon good implementations of instructional design, and go deeper into the nuances of what makes learning really work. This is then fleshed out with a combination of conversations with a SME and/or a suite of documents and presentations that constitute subject matter knowledge. What this means in practice is we work in teams, developing core elements in conjunction with stakeholders, in tight cycles, testing and elaborating.

Knowledge and Learning In The News - 4/4/05

Big Dog, Little Dog

The Invisibility of Knowledge Work. In the digital world, bringing visibility to the process of knowledge work is the first step in making it more effective. Continuous Improvement -- Just-In-Time Training. Manufacturers can't afford to waste time or money on non-value-added training

Shifting sands

Learning with e's

Such approaches to pedagogy were rooted in the behaviourist model of psychology that privileged expert knowledge and formalised its transmission to novices. However, society moved on, the world of work changed, and the industrialised processes were replaced by knowledge working.

Dilbert Warns Me About Work Literacy

Tony Karrer

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.

How Elearning can Solve Restaurant Training Challenges

Learnkit

A proper training program ensures that all employees have knowledge required to perform and excel in their roles. With guests constantly coming in and out, it seems like work is non-stop and opportunities to teach are non existent. Working with Varying Learning Styles.

The Tale of Two Cultures

Jay Cross

I am going to use the concept to describe two different sorts of knowledge and the different way we learn them. #1 1 is intuitive knowledge and #2 is logical knowledge. Intuitive knowledge. Intuitive knowledge works with patterns; it knows no words.

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50 suggestions for implementing 70-20-10

Jay Cross

Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Knowledge work has evolved into keeping up and taking advantage of connections. He is the world authority on 70:20:10 and these posts draw heavily on his work.).

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Knowledge and Learning In The News - 12/29/2005

Big Dog, Little Dog

I also had a chat a few days ago with a Wall Street Journal reporter who is researching an article on knowledge worker productivity. I said yes, and mouthed the old Peter Drucker chestnut that "making knowledge work productive is the greatest economic challenge of this century." Workforce Unprepared for Knowledge Economy, Author Warns - Heartland Institute. Knowledge Management - Creating A Sustainable Yellow Pages System. Was Drucker Wrong? - Tom Davenport.

Seven Things I Learned This Year

Tony Karrer

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6) Over the past few years, I spend part of December going back through my blog to recap a bit of what some of the key things I’ve learned over the course of the year.

Knowledge and Learning In The News - 10/30/2005

Big Dog, Little Dog

What exactly is the role of podcasting in knowledge work? Tags: Knowledge Podcasting. Free Mind Mapping Software. Open Source mind mapping tool. About mind maps. Tag: mindmap. Review: Everything Bad is Good for You - Slashdot. In, Everything Bad Is Good For You , Steven Johnson tries to convince the reader that video games, television and the Internet are good for us, despite critics who talk about "vast Wastelands" and "infantilized societies".

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Adaptive Thinking, Deliberate Practice, and Complexity

ID Reflections

Work vs play : Characteristically, deliberate practice feels more like work and is more effortful than casual performance. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented? In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.)

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

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