Jane Hart

SEPTEMBER 13, 2011

L&D will need to investigate the root cause of problems, rather than addressing the symptoms of the problems. But at the end of the day it will be about providing the right solution for the business/learning problem in hand – not just throwing a training solution at the problem.

Social Learning 199

Social Learning Social Metrics Blended Learning 199

Clark Quinn

AUGUST 13, 2010

solve problems. In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. Rote work isn’t how you add value, and create margins. conduct useful research.

Brain 176

Brain iPad Outsource Social Media 176

eLearning 24-7

JULY 27, 2022

They are variables and factors to consider before jumping head first into it, and then espousing how it boosts knowledge, people retain more, and everyone is collaborating in such a way, that it taps into a combination of informal and formal (which cohort does). An activity is collaborative with P2P learning – and knowledge sharing.

Learning System 103

Learning System System Trends Online Learning 103

Kapp Notes

JULY 8, 2010

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Clark Quinn

MAY 21, 2010

Now, however, while there are still compatibility problems, mobile really is ready to rock. I’m thinking mobile could become the default target design, and desktop augments will be possible, versus the other way around.

Mobile 165

Mobile eLearning Guild Conference iPhone 165

Vitalyst

MARCH 8, 2018

In a 1999 California Management Review article, Peter Drucker—who is widely regarded as the “father of modern management”—stated that the most important contribution management will need to make in the 21st century will be increasing the productivity of knowledge workers. Knowledge Worker Productivity: The Biggest Challenge,” by Peter F.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

Tony Karrer

JANUARY 7, 2009

It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc. Problems) Where do I believe I could have opportunity for improvement?

eLearning Strategy 100

eLearning Strategy Strategy Scanning eLearning 2.0 100

Tony Karrer

MARCH 5, 2008

The problem is that the question is somewhat complex to answer for any individual and so not something to be done lightly. Tools to Make Reading & Research More Effective Personal Learning Knowledge Work Environment Personal and Group Learning Using Web 2.0 Unfortunately, Chris got some flak based on his initial question.

Personal Learning 128

Personal Learning PLE PWLE Personal 128

Tony Karrer

DECEMBER 14, 2010

And a big part of the problem is just how many there are and how fast they change. I was also struggling for clients who needed very simple learning tracking but with some customizations. Marketplace LMS solutions don’t quite fit. Neither do more complex solutions. Top eLearning Sites?

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

ScholarLMS

OCTOBER 10, 2020

They also learn to share their knowledge and apply it suitably when working as a group. Learners tend to grow together, imbibing and building on each others’ knowledge, once they are comfortable with the idea of collaborative learning. Share experiences and knowledge. Work in groups. Course Delivery.

Virtual Learning Environment 52

Virtual Learning Environment Learning Environment Collaboration Environment 52

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. Making sense generates cues and allows one to recognize patterns, both in the nature of the problem and response. This really rings true to me.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Clark Quinn

DECEMBER 12, 2009

Instead, we need to make sure everyone understands what the overall goal is, and have them work together to achieve it. This is a redefinition of learning as performance, incorporating problem-solving, innovation, creativity, design, research, and more. Who is responsible for ensuring this works?

Training 161

Training Train Pattern Performance Support 161

ID Reflections

DECEMBER 30, 2010

My interpretation of the Agile philosophy I am trying to acquire better ways of learning and building personal knowledge networks and helping others do it. Adaptive expertise brings open-ended inquiry to the problem and not a pre-defined solution. Being adaptive is to be always ready. I have described it briefly here.

Agile 179

Agile Expertise Cognitive Collaboration 179

ID Reflections

JANUARY 3, 2011

This is also the hallmark of a creative problem-solver, one who is unfazed by constraints but adapts herself/himself to get the maximum benefit out of the situation. Now the question remains, how will this help knowledge workers deal with complex and chaotic challenges that are unprecedented?

Cognitive 136

Cognitive Diversity Training Information Overload Behavior 136

ID Reflections

MARCH 27, 2010

How often have you heard a manager say: “Don't come to me with a problem ( most managers hate to use the word problem thinking that existence of a problem is a slur on their management skills instead of embracing each problem as an opportunity to probe and explore and make better ); come with the solution as well.”

Conversation 123

Conversation SAP Innovation Collaboration 123

Clark Quinn

SEPTEMBER 17, 2009

The point, however, is from the point of the view of the learner, all the resources needed are ‘to hand’ through every stage of knowledge work. And those benefits are real: innovation, problem-solving, and more, and those are the key to organizational competitiveness going forward. Ready to get grubby?

Wiki 182

Wiki IM IMS Network 182

Tony Karrer

APRIL 20, 2010

Question 1 - As the notion of “learning as an event” begins to be replaced with true “just-in-time” learning, (in the form of learning communities and availability to portals of knowledge and information) do you think off-the-shelf eLearning programs in professional skill development will continue to be one component of a learning solution?

Simulations 123

Simulations Trends Games Social 123

Clark Quinn

OCTOBER 20, 2008

In presentations, I often will cite this as an example of the kinds of changes in work skills that have occurred and are constantly occurring. A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. Finding content was the biggest challenge.

Work Skills 100

Work Skills Skills Wiki Google Docs 100

Learning Visions

FEBRUARY 26, 2010

We find that knowledge work has replaced manual labor as the predominant form of work. Most important for instruction in information age paradigm: Think in terms of a task space (project-based learning, problem-based learning, inquiry-based…) – students work together on a task until they encounter a knowledge gap.

Wiki 160

Wiki Instructional Design Performance Support Instructional 160

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. For example, design thinking can be broken down into: identifying the right problem. Learn to identify the problem. Review problem identification.

microlearning 95

microlearning Grovo Micro-Learning Simulations 95

EI Design

JULY 30, 2018

The Problem. But managers and HR departments tend to operate from a perspective of fear, convinced that employees can only complete work if they’re supervised in an office. It makes sense to insist that employees all work next to each other on a factory assembly line. The Solution.

Specialist 40

Specialist Instructional Design Virtual World Project 40

Tony Karrer

SEPTEMBER 18, 2007

Except for last month's T+D article on Blogging for Learning and Networking of course. ;) Natural Part of Knowledge Work I've found that I've also adopted a practice of blogging as a natural part of my knowledge work. it is quite natural to blog these things. This is separate from scanning as described above.

Scanning 100

Scanning Blogging Write Blog eLearning 2.0 100

Clark Quinn

OCTOBER 2, 2008

One of the questions being raised this week in the free, online course Work Literacy: Web 2.0 To me, this is a critical part of The New Skills for knowledge workers. And what I often cite as the biggest change in knowledge work skills over the past 20 years is the change in access to people.

Social Networks 100

Social Networks Conversation Ning Moodle 100

Tony Karrer

JUNE 26, 2007

not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need?

Scanning 108

Scanning Media Skills Cognitive 108

Jay Cross

AUGUST 18, 2013

Snow wrote an essay describing the “two cultures, whose thesis was that ‘the intellectual life of the whole of western society’ was split into two cultures — namely the sciences and the humanities — and that this was a major hindrance to solving the world’s problems. 1 is intuitive knowledge and #2 is logical knowledge.

Culture 40

Culture Brain Simulations Wikipedia 40

Jay Cross

MAY 22, 2013

Snow wrote an essay describing the “two cultures, whose thesis was that ‘the intellectual life of the whole of western society’ was split into two cultures — namely the sciences and the humanities — and that this was a major hindrance to solving the world’s problems. 1 is intuitive knowledge and #2 is logical knowledge.

Culture 45

Culture Brain Simulations CLO 45

CLO Magazine

MAY 11, 2017

One realization is that most of the benefits to business are coming increasingly from so-called knowledge work, work that processes information in productive ways. When you are problem-solving, researching, trouble-shooting, designing, etc., Appropriately reconciling roles will be a critical determinant of success.

Innovation 87

Innovation Roles Cognitive Leadership 87

Jay Cross

APRIL 20, 2010

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Organizations must stop thinking of learning as something separate from work. Workscaping.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Tony Karrer

AUGUST 31, 2009

The whole problem is Long Tail Learning. And you cannot Separate Knowledge Work from Learning. Top-Down The whole social / informal / elearning 2.0 discussions implies some very Disruptive Changes in Learning. The audience has to be large enough. As concept workers , we quickly go past formal learning opportunities.

Trends 121

Trends Blended Learning Social Networks eLearning 2.0 121

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Who in an organization is responsible for supporting and improving work?

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Jay Cross

AUGUST 7, 2009

In a networked corporation, there is scant difference between knowledge work and learning. Workers become problem solvers and innovators instead of cogs in the machine. Business success depends on them working together rather than as individuals. They work and learn in what I call a “learnscape.”.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Xyleme

SEPTEMBER 6, 2011

Donna Hamilton points out, “We know that very little of what is taught in the class room ever makes its way into working life. Learners need to undertake fieldwork – repetitive, mindful, problem focused practice – to gain skills.”

Social Media 68

Social Media Training Train Social Learning 68

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. For example, design thinking can be broken down into: identifying the right problem. Learn to identify the problem. Review problem identification.

microlearning 40

microlearning Grovo Micro-Learning Simulations 40

Tony Karrer

MARCH 3, 2009

Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Tools and Methods for Networks and Communities - Discusses specific tools and methods for using Networks and Communities as part of Knowledge Work. I suggest that they have a recruiting problem. Messages are the private mechanism.

Social Networks 102

Social Networks Social Ning LinkedIn 102

Kapp Notes

MARCH 22, 2010

The same sort of thing happened when factories were automated and when knowledge work became automated. The problem is that too many people see technology as the answer and miss the need to intelligently apply instructional strategies with the technology. This is a rethinking that few are undertaking.

Second Life 100

Second Life Games Education Augmented Reality 100

The Performance Improvement Blog

APRIL 19, 2017

The single biggest problem in communication is the illusion that it has taken place. Early in my career, as a university professor, I was responsible for training and developing counselors for work in schools, colleges, and community agencies. George Bernard Shaw . Actually, the opposite is true.

Management 100

Management Digital Diversity Training Communication 100

ID Reflections

JANUARY 15, 2015

My interpretation of the Agile philosophy I am trying to acquire better ways of learning and building personal knowledge networks and helping others do it. Adaptive expertise brings open-ended inquiry to the problem and not a pre-defined solution. The original Agile Manifesto, which is my source of inspiration, can be found here.

Agile 100

Agile Social Networks Expertise Collaboration 100