Identifying the Right Product Knowledge Training Methodology for Your Business

InfoPro Learning

However, you might be surprised to learn that the key to providing quality customer experiences is to improve your employee’s product knowledge skills. Product knowledge is an important component of providing quality service. Utilizing a Blended Learning Strategy.

What makes Product Knowledge Training a Game-Changer?

InfoPro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. Product knowledge training helps your employees answer even the most complicated questions with ease and confidence. Equip Employees with Essential Knowledge.

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3 Shocking Facts About Knowledge Retention

Docebo

Employees forget up to 50% of what they learned within an hour. One of the biggest obstacles preventing L&D effectiveness is an employee’s ability to retain knowledge that is critical to their job. Considering that over 60% of companies expect employees to use learning resources weekly, daily or more often to effectively perform their tasks, an inability to understand and apply knowledge can have major consequences on productivity and the quality of an employee’s work.

Learning Mechanisms: Test Your Knowledge!

KnowledgeOne

Are you aware of the latest findings in neuroscience regarding our learning mechanisms? Test your knowledge by answering the following five questions. However, there are a few rules to follow to ensure that a story becomes an effective learning tool.

Leveraging Learner Variability to Elevate Equity in EdTech

Speaker: Vic Vuchic, Chief Innovation Officer & Executive Director, Learner Variability Project

In this webinar, Vic Vuchic, Chief Innovation Officer of Digital Promise, will share his insights into the modern boom in neuroscience and learning sciences research. You'll discover how much more we know now about how students learn - and how we can use that knowledge to create EdTech-enabled classrooms that can meet the diverse needs of all students.

5 Ways to Improve Employee Product Knowledge

InfoPro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training. Experiential Learning. One of the easiest ways for employees to learn about products or services is by using them. Micro Learning.

Developing and Deploying Effective Product Knowledge Training

Origin Learning

In the last blog, we discussed the importance of product knowledge to drive business goals. The post Developing and Deploying Effective Product Knowledge Training appeared first on Blog - Originlearning. Product Training developing learning modules product knowledge product trainingIn this blog, we will.

What is a Knowledge-Sharing Culture?

Growth Engineering

There are many terms for a knowledge-sharing culture. Whatever you refer to it as, the value of knowledge-sharing cannot be underestimated. The post What is a Knowledge-Sharing Culture? The Knowledge Arcade The Academy LMS Social Learning Knowledge Sharing the knowledge arcadeappeared first on Growth Engineering.

Knowledge Management vs. Knowledge Creation

The Performance Improvement Blog

Knowledge Management) have failed to advance learning. They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. The folks with the knowledge were often reluctant to put what they knew into the database. The folks seeking the knowledge often had trouble finding what they needed. This doesn’t happen in the typical knowledge management system. Is KM dead?

Drive Business Goals with Product Knowledge

Origin Learning

The post Drive Business Goals with Product Knowledge appeared first on Blog - Originlearning. Corporate eLearning Corporate learning Product Training Training product knowledge product training Sales sales training‘Know thyself’ – a motto made popular by the ancient Greek philosopher, Socrates, is universally considered to be a guide.

Enhancing the Learning Experience by Leveraging Learner Analytics

Speaker: Seth Puri, EVP Global Sales and Marketing, Gutenberg Technology

The importance of learner analytics is well understood among the eLearning community – but practical knowledge of how to capture and use those numbers is much harder to find. In this webinar, Seth Puri, EVP of Global Sales and Marketing for Gutenberg Technology, will deliver a guide to collecting and assessing learning outcomes – and demonstrate how doing so can help you deliver a differentiated eLearning experience.

Data is Not Knowledge

The Performance Improvement Blog

Many people make the mistake of confusing information with knowledge. Knowledge involves the interpretation of information. Knowledge involves listening. The key question we must ask ourselves is, “Are we learning anything? Are we turning that data and information into knowledge that can be applied for the betterment of our organizations?”. TED and the pecha-kucha movement provide excellent examples of how data can become knowledge and move people to action.

Sharing your knowledge: What’s in it for you?

Challenge to Learn

You are an expert, so why should you share your knowledge with your co-workers or with the rest of the world. It works for me; I’m working in the field of e-Learning for 20 years now, and I’m writing this blog (and sharing my knowledge) since 2010. It built me a network, established my name in the field, made me a speaker at conferences all over the world and most important: I learned a lot while writing these posts. Knowledge sharing is.

Why You Need to Invest More on Product Knowledge Training

InfoPro Learning

There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training. Due to the increased competition and information availability, product knowledge training is more crucial than ever. But, doesn’t that mean I should spend less on product knowledge if my customers are already doing the research?”.

Still Making Knowledge Accessible

The Learning Dispatch

Microassist accessibility and instructional design teams continue to work remote on projects and consult with our customers on their questions and challenges in creating accessible, online learning and digital content. . Whether building learning and training programs to empower workforce teams or enabling barrier-free citizen and client engagement, we are proud to continue in making knowledge accessible for all, together. 2020 has already been a year of surprises.

View from the Learning Team: ROI and the Triple Bottom Line of Learning

Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!

Crowd source your corporate knowledge

Challenge to Learn

I’m investigating crowd sourcing of corporate knowledge. The visionary Learning manager really believes that crowd sourcing or user generated content is the way to go. In their view it is no longer the role of the Learning and Development department to control and steer the learning and knowledge management of the employees but to facilitate it. It is (almost) impossible to deliver learning and training material at the same speed.

Knowledge is created, not communicated

The eLearning Nomad

He said that traditional pedagogy treats people like empty vessels to be filled with knowledge (the “banking” approach to education) and he called for an approach that treats the learner as a co-creator of knowledge. I’m a big fan of adult learning expert Stephen Brookfield , whose great books explain why this is so important and how to put this into practice. Yet, typical e-learning doesn’t empower people. I love this phrase.

Interleaved Learning Boosts Knowledge Retention | OttoLearn

OttoLearn

Boost knowledge retention through interleaved learning coupled with cognitive science principles like spaced repetition, and enjoy improved training results

Workplace Knowledge: Understanding

LightSpeed VT

Workplace Knowledge: Understanding 5 things that can happen when you don't understand something at work - By Eddie Martin So at some point (maybe daily) we find ourselves confused about how to do something at work. But not everyone will do that for fear [ ] The post Workplace Knowledge: Understanding appeared first on LightSpeed VT. Virtual Training Benefits accountability customer service training learning retention workplace knowledge

Beyond Face-to-Face: Solving the Digital Practice Problem

Speaker: Bryan Naas, Director of Sales Enablement, Lessonly

Just like training and practice is the cornerstone of any top athlete or artist, the same is true in the workplace. But in the world of sales, practice is often restricted to conference room role-playing and in-person scenarios. Join Bryan Naas, Sales Enablement Director at Lessonly, to learn the tactics you can use to make digital practice a part of the fabric of your teams’ daily schedules.

Top Benefits of Knowledge Sharing Across an Organization

Your Training Edge

In the competitive world today, majority of the companies are gradually realizing the significance of knowledge sharing among individuals working within an organization. From sales and marketing to the customer services, knowledge sharing can boost every function within a company. Fostering a culture that promotes knowledge sharing can assist companies in filling information gaps, incrementing output, increasing innovation, stimulating leadership, and much more.

Pros and Cons of Virtual Knowledge-Sharing Venues for Onboarding

Living in Learning

All told, the Virtual Knowledge-Sharing approach was successful, especially when a geographically dispersed audience is on the receiving end. Hopefully, the list of key learnings provided here offer some help and crash-avoidance tactics should your team go down this path. We learned and adjusted, and things only became more impactful as sessions continued. Point of Work Assessment virtual knowledge sharing #knowledgesharing #onboarding #retail

What is Mobile Learning? (M-Learning)

Docebo

It wasn’t long, then, that L&D pros realized that offering a learning environment on mobile devices would replicate how their learners consume content outside of work, and increase engagement. As a result, mobile learning , or m-learning, has become an increasingly relevant component of all eLearning programs, and learning management systems in general. The Definition of M-Learning. Benefits of Mobile Learning in the Workplace.

Mobile 100

Prior Knowledge Powers Performance, Learning

Learning Solutions Magazine

Prior Knowledge Powers Performance, Learning. patti-shank. Wed, 05/08/2019 - 01:00

Agile Microlearning Explained

knowledge and then develops an optimal training plan unique to that learner. the interoperability of modules across learning platforms, but at. learning efficiency by making adaptive training available. rapidly and significantly improve initial learning and knowledge. video game, gamification of learning is the process of using game. mechanics, learning mechanics and assessment mechanics—which. learn and achieve mastery. actually learn.

Confidence, Knowledge, and Mastery: Better Learning Assessments

Learning Solutions Magazine

Confidence, Knowledge, and Mastery: Better Learning Assessments. bill-brandon. Fri, 08/07/2020 - 01:00

Knowledge Workers Vs Wisdom Workers

Growth Engineering

There’s something that knowledge workers haven’t yet mastered, however: emotional intelligence. The post Knowledge Workers Vs Wisdom Workers appeared first on Growth Engineering. Company Culture eLearning Social Learning Uncategorized Intellectual Capital knowledge worker LMS wisdom workerThis is fast becoming a huge capital in business. Enter the ‘Wisdom Worker!’.

Learning Management Systems Promote Knowledge Sharing

TOPYX LMS

Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge sharing happens when information is voluntarily passed from one person to another, whether it is done so formally or informally. When a company’s culture is built on knowledge sharing, there is often a high level of trust among peers. Knowledge Sharing Creates Unrivaled Company Culture.

Facilitating Knowledge Work #wolweek

Clark Quinn

This is very much based on Harold Jarche’s Seek-Sense-Share model for Personal Knowledge Mastery (PKM). meta-learning strategyIn the course of some work with a social business agency, was wondering how to represent the notion of facilitating continual innovation. This representation emerged from my cogitations, and while it’s not quite right, I thought I’d share it as part of Work Out Loud week.

Developing a Results Driven Curriculum

the learning. learning curriculum will develop and nurture. effective learning solution or curriculum. Envision the learning experience. learning experiences and interventions. Therefore, it is essential for these volunteers to have the knowledge and skills to.

Is Knowledge Transfer Part of Your L&D Strategy?

Bottom-Line Performance

On one side, you have your business objectives, your subject matter experts and all of the knowledge, skills and content employees need to know to meet your objectives. The bridge between these two sides is where knowledge transfer is supposed to happen… yet many organizations report that knowledge transfer is simply not happening. What can you do to make sure knowledge transfer happens and the baton gets passed? Ever heard someone mention learning styles?

The Advantages of Knowledge Sharing

Dashe & Thomson

One of the hardest lessons to learn growing up is how to share… how to share your toys, your candy, and maybe your room with a sibling. The post The Advantages of Knowledge Sharing appeared first on Social Learning Blog. Collaboration Tools social learning Social Media Informal Learning peer-to-peer learning Sharing social media

Learning Management Systems Promote Knowledge Sharing

TOPYX LMS

Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge sharing happens when information is voluntarily passed from one person to another, whether it is done so formally or informally. When a company’s culture is built on knowledge sharing, there is often a high level of trust among peers. Knowledge Sharing Creates Unrivaled Company Culture.

How to Design Learning Games With Knowledge Guru (Free Webinar)

Bottom-Line Performance

You can now create your own Knowledge Guru games. Not familiar with Knowledge Guru ? Knowledge Guru is a game engine that lets you create quiz-style games that leverage the principles of repetition and spaced learning to help people learn facts fast – and remember them over time. Here’s what we’ll share: The basics of the tool – how to create a game with up to four topics, learning objectives and questions.

12 Ways to Get the Most Out of Your Authoring Tool

organizations: • Value personal development among their teams • Create curated learning experiences • Use learning technologies to achieve their goals As leading analysts Fosway Group point out, learning technology deserves a much more strategic. across the learning experience1.