Remove Knowledge Remove Mentoring Remove Skills
article thumbnail

Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.

Knowledge 380
article thumbnail

How to Start Creating Conversation-Driven eLearning

Experiencing eLearning

One Mentor, One Learner. In a two-narrator course, one character is the mentor, and one is the learner. You need some difference in the knowledge and experience level between the characters in order to drive the conversation. What skills do they currently have? What skills do they lack? Mentor as Manager or Leader.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Strategies to Fuel Your Leadership Pipeline (Video)

Infopro Learning

In addition, a systematic focus on defining the knowledge, skills and related development required by leaders as they move from one level to the next is often nonexistent. Yet when we look at how well prepared organizations are, only 15 percent of executives are confident in their leadership pipelines.

article thumbnail

A 5-Step Guide to Create an Employee Onboarding Plan

Infopro Learning

The idea is to provide it in short segments that best suits a particular skill you are trying to teach. For example, a mentor may work with a new employee on the job to learn about customer interaction so they can watch, learn, and practice. One way you can do this is by implementing a buddy or mentor program.

Create 442
article thumbnail

The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

From sales pitches to soft skills, learners are becoming top performers by applying and validating knowledge transfer using the unique benefits of video. Session highlights include: How video-based practice and coaching is applied to support skill development. Bring your burning questions to this live, interactive session.

article thumbnail

Writing Conversations for eLearning

Experiencing eLearning

In a previous post, How to Start Creating Conversation-Driven eLearning , I described how I use conversations between two characters (a mentor and mentee or learning character) to deliver eLearning content. That’s when your character seeks help from a mentor. Mentor Questions. Neither person should have a monologue.

article thumbnail

Improve Management Skills with Mentoring

Chronus

Improve management skills with mentoring With countless articles, books, and podcasts dedicated to tips on how to deal with bad bosses, strict micro-managers, and toxic workplaces, it seems like the corporate world is plagued with bad managers. What are management skills?