Infopro Learning

JANUARY 21, 2021

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

MAY 25, 2021

Training outsourcing has become a popular solution for enterprise organizations this year. Many businesses are working with outsourced training providers to help them improve and streamline their L&D processes. Two types of outsourced services that are often confused are performance consulting and staffing.

Consulting 251

Consulting Performance Support Performance Benefits 251

Upside Learning

AUGUST 16, 2017

Have you ever struggled with performing a task previously covered in long training sessions? We forget almost 80% of what we learn in just 30 days – unless we get an opportunity to apply that knowledge. This is precisely why you need performance support. You’re not alone – we have all been there!

Performance Support 220

Performance Support Support Performance Mobile 220

Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. E-learning standardizes training and consolidates best practices.

Performance Support 105

Performance Support Performance Knowledge Worker Cloud Computing 105

E-Learning Provocateur

NOVEMBER 18, 2014

Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not.

Performance Support 255

Performance Support Support Performance Simulations 255

Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. We’ve all heard the age-old question directed to L&D — how can we train staff quickly, when resources are already strained? This isn’t a new breakthrough, though.

Performance Support 137

Performance Support Support Performance Productivity 137

Infopro Learning

FEBRUARY 16, 2022

In recent years, the volatile business environment and the impact of ever-changing customer needs have resulted in the transformation of managed training services. Organizations are no longer interested in providing only basic training for their employees. One of the main objectives of training is performance enhancement.

Services 415

Services Management Training Train 415

Appsembler

JUNE 28, 2023

In today’s competitive business landscape, employee training plays a crucial role in driving success and maintaining a skilled workforce. However, traditional training methods can be time-consuming, costly, and lack scalability.

Authoring Tools 97

Authoring Tools Software Compliance Training Performance Support 97

eLearning Brothers

APRIL 13, 2018

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. Why is performance support so important? .

Performance Support 124

Performance Support Support Performance Statistics 124

KnowledgeCity

APRIL 15, 2024

As a leading provider of online training solutions , we understand the importance of building high-performing managers. The Importance of High-Performing Managers High-performing managers are essential to the success of any organization. High-performing managers are the backbone of any successful organization.

Performance Support 52

Performance Support Performance Skills Management 52

Association eLearning

SEPTEMBER 13, 2017

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. At its core, it depends on how integrated training, support, curation, and the like are in the actual work environment for real people.*

Performance Support 200

Performance Support Performance eLearning Guild Social Networks 200

Instancy

JULY 11, 2023

In today’s volatile environment, leveraging a company’s proprietary knowledge is essential for competition and innovation. Organizational success hinges on effective and agile management, application, and deployment of knowledge assets.

Performance Support 40

Performance Support Online Learning Knowledge Support 40

Wahoo Learning

FEBRUARY 27, 2024

As well as sales, partner loyalty, training engagement and lead-generation tactics should be rewarded. They enhance partner product knowledge and engagement with training Not all incentives need to be sales-based. They should be built around the needs of your business and the desires of your partners.

Performance Support 85

Performance Support Program Performance Develop 85

Ontuitive

JANUARY 19, 2023

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. The training and resources the customer service team rec eives on a daily basis will show in the quality of service delivered. Wondering what a digital adoption platform is and how it can help your customer support team?

Adoption 170

Adoption Adopt Performance Support Support 170

eLearning 24-7

JANUARY 31, 2023

Depending on your vernacular, Performance can be seen in some twist with talent management or as a standalone as performance management. I wouldn’t slide Training as part of this scene, although there may be companies where internally Training oversees performance. At the places I worked, it wasn’t.

Performance Support 79

Performance Support Performance Trends Blended Learning 79

Schoox

FEBRUARY 27, 2024

It’s easy enough to assign training: load your training materials (or pick from a library of pre-made content), click a few buttons, and within minutes, thousands of employees will receive a notification or email letting them know they have new assignments. L&D professionals know that’s only the beginning of the battle.

Performance Support 59

Performance Support Performance Metrics Business 59

Origin Learning

OCTOBER 20, 2014

Backing up the repertoire of skills and knowledge of your employees is just as important as creating it. Organizations do spend a lot of resources in the form of time, money and effort to train their new hires, but the bitter reality is- not all of it is retained. Because we want them to perform better at work.

Performance Support 162

Performance Support Association Learning Management System Association LMS LMS 162

Upside Learning

SEPTEMBER 13, 2017

One of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers.

Performance Support 224

Performance Support Knowledge Support Mobile 224

eLearning Industry

JULY 20, 2021

Training must enhance employee performance. Formal training alone can’t achieve that without measures for knowledge improvement, practice, peer learning, and feedback. In this article, I share 5 strategies to support the application of learning. This post was first published on eLearning Industry.

Performance Support 111

Performance Support eLearning Strategy Performance Support 111

CLO Magazine

MAY 20, 2021

They also do not have the resources to provide the one-on-one support needed to help new hires figure out how to apply training to actual work scenarios. As a result, attrition accelerates, starting the process of recruiting, hiring and training all over again. No one likes to fail or even struggle to figure out how to succeed.

Performance Support 102

Performance Support Performance Simulations Exercise 102

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses). You can’t teach people everything they need to know.

Performance Support 150

Performance Support Support Performance Case Study 150

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

Performance Support 78

Performance Support Performance Business Management 78

Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

Performance Support 52

Performance Support Performance Management Metrics 52

Living in Learning

NOVEMBER 17, 2012

Integrating Performance Support (PS) as part of a corporate learning strategy is one of the toughest sales we will ever have to make. The advent of Experience API [a.k.a. Tin Can], becoming a reality in early 2013, is turning the conversation from, "Do we really need to go there?"

Performance Support 180

Performance Support Support Performance Integrate 180

Instancy

JUNE 30, 2023

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

Performance Support 52

Performance Support Personal Learning Support Personal 52

Wahoo Learning

AUGUST 10, 2023

Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach. However, reaching your desired sales figures can be a complex and challenging task.

Performance Support 77

Performance Support Sales Performance Solution 77

dVinci Interactive

SEPTEMBER 3, 2014

Access your knowledge management system or company Intranet site? Learning can be easier and can be achieved through performance support. Performance support is not a new concept. Your sticky notes and job aids are performance support tools. Peruse the sticky notes on your computer?

Performance Support 187

Performance Support Support Performance eLearning Tools 187

Allison Rossett

MAY 23, 2013

Much of mobile training and development is broken. Mobile has much to offer organizations, in general, and training and development units, in particular. How can a retailer use mobile performance support to deliver business impact? This is just the beginning of the use of performance support in retail via mobile devices.

Performance Support 183

Performance Support Support Performance Association 183

Learning Visions

DECEMBER 17, 2014

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. with more on-demand training.

Performance Support 202

Performance Support Social Networks Metrics Support 202

CLO Magazine

FEBRUARY 13, 2024

Figure 1: 5 Moments of Need Unfortunately, most companies lack any intentional support when these 5 Moments occur. Work stoppage costs for knowledge workers tend to be much higher. Immediately access the specific resources they need to solve problems whenever they perform unsuccessfully. This is highly ineffective and costly.

Performance Support 41

Performance Support Performance Blended Learning Solution 41

Allison Rossett

SEPTEMBER 19, 2012

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support.

Performance Support 144

Performance Support Support Performance Training 144

Acorn Labs

MARCH 21, 2024

For many employees, the performance appraisal is the much-dreaded event of any performance review process. Many employees find the performance cycle unfair and biased when it comes to evaluating individual performance. What is performance review bias? Why does bias persist in performance reviews?

Performance Support 59

Performance Support Problem Performance System 59

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

Performance Support 93

Performance Support Support Teams Custom 93

Brilliant Teams

AUGUST 2, 2023

Gamification in Corporate Training: Driving Employee Engagement and Performance - Introduction Explore the power of gamification in corporate training to enhance employee engagement and performance. Enhancing Social Learning Gamified training often involves collaborative activities, promoting social learning.

Gamification 52

Gamification Corporate eLearning Diversity Training Performance Support 52